We stayed at this hotel for five nights. The overall experience is great. The breakfast are the best among three hotels for our Italy trip; the other two were in Florence and Venice. It had the largest food selection, the eating areas are very pleasant. We really missed this breakfast when we moved to Florence and Venice (the later one...
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My daughter and I just got back from a wonderful 9 day European trip, and our last city was Rome. We stayed at this hotel for 2 nights and loved it. When we first checked in , Adel at the front desk was just wonderful.. he was very helpful and nice, providing us with a map and suggesting restaurants close...
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If this hotel was a *** it would actually fare OK.. as it advertises and charges as a **** it does not meet the promised levels of standards. But must be reveiwed as such..
The check in went ok, I was not asked whether I would require a smoking or non smoking room and was allocated a smoking room, this...
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Dear Customer
thank you for stay to our Genova, I was very sorry regarding your comment that we were not able to satisfy all your expectations.
Certain this is not the way we would like our clients let our hotel.
But I hope that you will give us the opportunity to have you back to our Genova on your next...
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AC was not on at the end of April (75 degrees).Mattress and pillows are very,very hard.Do not take room in front of the hotel, very noisy.Day staff good, night staff rude. Not a 4 start hotel.
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Dear Customer
I have learned of your “ terrible” stay to our Genova ,and of course I have been disappointed.
I extend my personal apology.
Certain this is not the way we would like our clients let our Genova.
I thank you for let my know of your happened.
Unfortunately, in April this year the season was highly variable and...
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hotel genova rome . its a ok hotel with great location next to the railway station . a small hotel with bad breakfast not many option to eat.and the staff dont speak english . after u have finish talking to them they will speak sumething in there language as if they are making fun of you. also they dont have...
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I believe the hotel is overrated. It was the largest room we had for our entire trip to Europe, which included several countries. However the shower was so small you can barely move. The attention our room received in 5 days was minimal. We could not even get clean glasses. The hotel staff was indifferent to needs and inquiries.
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Make sure you find Claudio! The other staff at the desk weren't as helpful as him. I needed someone to confirm one of my tours. I was doing a lot of tours and didn't have time - I'd leave too early or get in too late. Well my tour wasn't confirmed - Claudio called and they told him they couldn't...
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We stayed here for 3 nights and we're extremely happy with our stay. The staff was welcoming and very helpful when we had any questions. The rooms were decent in size compared to most Italian hotels and very clean. Even though we were on the street it wasn't loud at night. If you're looking for location, this place is great...
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My family and I returned today from Hotel Genova and I could not wait to post my review. This hotel is in no way, shape or form a four star hotel, whoever rated it as such such be FIRED. Before leaving we assumed all the reviews were exaggerating, they were not. In terms of location, you are within walking distance...
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I really liked the hotel. It's a very nice hotel, very clean and has beautiful decoration.
Breakfast is great and personnel is really kind.
It's well located in terms of distance to the main attractions but it's close to Termini station, which zone is not the best in Rome.
I got to the hotel before 2 pm and my room...
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