Despite paying a portion up front, they did not honour our reservation. Instead, they booked us a room at an "alternative" hotel, which was in a poor location, lower quality, without breakfast and with shared washrooms. The second hotel had prices online for 25 euro a night less than we paid at Everest2. They pocketed the difference. It was Easter... more

Expect one problem after another at this hotel. We arrived to the command, pay in full, in CASH, now please! On top of this, the room had no key! Not a problem apparently - some Italians don't seem to worry about security. Fair enough, the room was clean, and had an en-suite, but the camp-bed like beds, and paper thing... more

Hotel is centrally located near Termini station, quit and clean rooms. We had to pay cash, although first night was paid with VISA already, and then they tried to let us pay more ( 4).No real breakfast however the staff offered us coffee. Second night we were moved because a group had arrived so they wanted us to put in... more

Booked a reservation here through Italian hotel website - it had a charming photo of a courtyard. Well that courtyard, which is to an office building and has nothing to do with the hotel, is the only charming thing. Desk person/manager was quite rude, and actually very frightening. He demanded cash for entire stay, even though website stated we could... more