the staff is very friendly and helpful the rooms are ok teh location is perfect, near metro and bus stop it is easy to find the surroundings are quiet great advantage is the internet access via the computer in the lobby More

Negative Bad service, not very clean, The check in service was not in time. Positive Good location, it was not so noisy nevertheless that the hotel was on the bulevard. .................................................................................................................................................................................................................................................................................................................................. More

Close to the Colosseum as advertised. Walking distance from Baths of Caracalla, Colosseum, Roman Forum and serveral other ancient attractions. If you're keen to walk, Roma downtown is closed. Staff helped me in everything I needed. Nevertheless, the room I got needs renovation and it was too small. I booked a room with Colosseum view and I got it. However,... More

Our room was small with a large column at the end of the bed. The taps leaked in the bathroom and the TV worked sporadically. The main restaurant was closed for dinner which meant after a long day of sight seeing, having to find somewhere to eat each evening. The breakfast provided was not kept warm and at 20 Euro... More

There were 3 of us so we booked a triple room. - The double room was alright but the single sofa bed looked filthy and there wasn`t a blanket. - We were only provided two sets of towels. On first request, we were told it was a Saturday, the housekeeper was gone and therefore "we have nothing". Only on second... More

Its a prime area.Staffs are veru friendly.Need more awareness how the international location to be maintained.City of Rome is very important location for tourist - hotel should guide more to thier guest.I have visited severel cities of Italy but I found that Rome is best among other and Italy tourist burea may guide more for tourist as I have been... More

I am an Accor member, so thought this would be a reasonable hotel. It is the first time I've had to insist on changing rooms, after being given one of worst room I've ever stayed. Air-conditioning was useless, safe did not work, toilet flushing was major problem, building vibrated when large trucks travelled down the street. My initial complaint was... More

In past few years i had very good expirience with hotels of this franchise so when me and my wife decided to visit Rome Mercure was our first choice.The only good thing about this hotel is the location,about 200 m away from Colloseum.Everything else is poor - it is simple not 4 star hotel.The room was small with a pillar... More

I have recently stayed at this Hotel, the design is quite modern in reception and in the bar area, the rooms are not as modern and are slightly dated. The rooms are of an average size and not the biggest room Ive ever had but was ok for the 5 days that I was there. The reception staff are excellent... More