No vitriol just facts: the website photos of the hotel are completely misrepresentative as the hotel is in need of a major refit and refresh. There are NO rooms in the hotel that match what is shown on the website. Carpets are severely worn, walls are damaged and dirty, beds and bedding are worn and dated, rooms are quite dirty,... More

If you have read any of the other reviews here, you may have mixed emotions about staying at the Cicerone. Our experience was positive overall. The hotel is centrally located to numerous sites, restaurants, and shopping. The room was clean and had the best air-conditioning of all the hotels we visited in the heat of August. The front desk staff... More

We arrived at 3pm and our room was ready and nice and air conditioned ( it was 34 degrees celcius out ) so we were ready for a shower and a quick rest! The front desk was very helpful and a nice young man carried our bags up for us. The breakfast the next morning was delicious. Hot coffee and... More

Our room at the Cicerone Hotel was comfortable and clean. The bathroom was a nice size and clean. Our room was at the end of the floor and had a balcony -- so this might have been a nicer room than the others. There was Internet access, but it was not free. There was climate control in the room. The... More

It was a more modern hotel, but it was obvious that they had not refurbished the rooms and bathrooms since they opened it. The tub did not drain properly and the position of the shower head caused water to leak on the floor. The breakfast was great and the staff were easy to work with. More

Without doubt this is the worst hotel I have EVER stayed in. Rooms were dirty with carpets that have not been cleaned for years. Staff were rude and un-interested. When I asked to see the manager, I was told that he agreed the hotel was not in good state of repair but the owners were not interested in funding developments.... More

We stayed in this hotel at the end of our family vacation. We had actually booked accommodations elsewhere which we walked into and immediately started looking for something else. The Cicerone is what we found. It is comfortable and well maintained. It is certainly not the cleanest hotel I have ever stayed in (I didn't walk around without slippers in... More

Concierge was rude, reception staff even ruder. One of the lifts didnt work. The hall carpet was badly worn. The photos pictured on their website is nothing like the reality. Rooms were decrepit. Whole place needed upgrading. No free internet. Worst hotel we stayed at in Italy More

We stayed for a week with 3 adults. We had the best service. The breakfast buffet was unbelievable. Lots of food choices and even espresso/cappuccino on demand. Price was very reasonable. Location the best. Lots of high quality restaurants around, especially Ristorante Ambasciata Di Capri. Also free Wi-Fi internet 2 blocks away at Mondo Arancina 38 Via Marcantonio Colonna. More