I was in Rome on a business trip. Location wasn't criticla for me but make no mistake this hotel is poorly located. However the main issue is that the hotel is old, dated and has terrible facilities. There were 100 of us at the conference and people either had baking hot rooms (like mine) or freezig cold rooms. The decor...
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I can not understand why people complain that the staff speaks poor English, people forget that they are in Italy and here speaks Italian, and there are some who understand just a little English so you should be happy. Some people complain over there is far from downtown, if you can book a hotel room and you can go on...
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Dear NJMJCopenhagen,
Thank you for taking the time to share with us your fantastic feedback and to have chosen our Crowne Plaza Rome St. Peter’s for you holiday in Rome! We are very glad to know that you had a pleasant stay and that we met your expectation. Your advice and suggestions will be of great help for future guests...
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I stayed 2 times in this hotel.from the outside it looks old but the rooms are renovated.
You can enjoy the rich buffet whether for breakfast or for lunch.
U have to take a taxi to go wherever you need to go.
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Dear SolTabet,
Thank you for taking the time to share with us your feedback on your recent stay and to have chosen again our Crowne Plaza Rome St. Peter’s!
We appreciate the fact that you enjoyed our rich buffet and that you loved our renovated rooms.
Regarding the location, allow me to explain that taxi (taxi station availabe in our...
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This hotel offers large, comfortable, and quiet rooms at an attractive price, making it a good choice for customers who value such criteria. On the other hand, it is located in the suburbs of Rome, definitely not within walking distance of any sights; the public bus stopping outside the hotel is cheap and frequent enough, though.
My room, quite standard...
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Dear kwc196,
Thank you for taking the time to share with us your feedback on your recent stay! We appreciate you taking the time to bring to our attention your experience with our large, comfortable and quite rooms. We regret that no room-upgrade was given, we assure you that when it is possible, we are more than happy to honor...
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Fabulous hotel, spacious rooms, excellent facilities. Had adjoining rooms overlooking stunning outdoor pool (open in summer). Spacious rooms with fridge and tea making facilities. Nice products in well organised bathroom. Two restaurants one serving more formal meals and a huge selection of both hot and cold breakfast buffet and the other a more casual affair with a great buffet menu...
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Dear Linda T,
Thank you very much for your positive feedback following your recent stay with us!
We are very glad to know that you found our Hotel fabulous, with excellent facilities, spacious rooms, lovely bar, helpful staff.
Your advice and suggestions will be of great help for future guests in order to get more familiar with location and connections....
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We were on a vacation to Rome and wanted to ensure that we stayed in a good hotel. This was important to us since were traveling with our son 2 yrs old. We were also concerned with the security situation in Rome. Fantastic choice. City centre is not very far. Public transport is available right outside the hotel and it...
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Dear Rajeevnair11,
Thank you for taking the time to share with us your feedback on your recent stay!
It is our goal to consistently provide customer satisfaction and your comments are very important to us. The feedback we receive from valued guests like yourself, enables us to keep up the good work.
We look forward to welcoming you again at...
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Having had such a wonderful stay at the Crowne Plaza last summer we decided to book again for Christmas and we are so glad we did.
Once again the hotel exceeded our expectations. The food was first rate, we dined both Christmas eve and Christmas day and the meals were spectacular but, very filling!
The facilities are good but a...
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Reviewed 22 August 2011
Dear Robert D,
Thank you for your very positive feedback following your recent stay with us. I am delighted that you chose The Crowne Plaza St. Peter’s for your return trip to Rome to celebrate and that you enjoyed your Christmas here with us too.. Notwithstanding this, I do regret that you found the exclusion of your children from the...
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This was our first trip to Rome and we stayed during New Year's eve. The hotel facilities were very clean and comfortable. The staff was helpful and very professional.
The free shuttle to the Vatican and downtown Rome, and back, was a great touch. Buses and metro stations are nearby as well. Concierge provided us with a map to the...
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Dear Gregory K,
I thank you for such positive a feedback. It was a real pleasure to read that our Hotel was clean and comfortable, the staff was helpful, the free shuttle a great touch and the breakfast buffet impressive. I have shared your comment with my whole team as you have mentioned their professional level of service. We are...
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This was our third time at this hotel and have always been really impressed with the quality of service, rooms and the spa. We have always visited in the summer so we were hoping that Rome would be quieter over the new year break. We were wrong about Rome, just as packed as usual but the restauarants and bars were...
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Dear Jude99,
Thank you for taking the time to share your feedback on your recent stay and to have chosen again our Crowne Plaza Rome St. Peter’s!
On the other hand I’m sorry to learn your concerns about the NY eve by the bar.
As mentioned in your review the option at "Il Palco Bar" (€ 50 per person), was...
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My partner, daughter and I stayed here on 14th - 17th December.Great room and great service, Indoor spa fabulous. Shuttle bus to and from hotel to the city excellent service. Near enough to main attractions,10 mins on shuttle bus.Highly reccomend and will definately return. Great little bar/restaurant to the left of the hotel(little way to walk) where wine at 1euro...
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Dear TLYE,
Thank you very much for your positive feedback following your recent stay with us!
We are very glad to know that you found our Hotel excellent, with great room and service and that you appreciated our location thanks to our shuttle bus.
Your advice and suggestions will be of great help for future guests in order to get...
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