If you visit Rome for first time,you cannot understead the diference with the other hotels.But if you are in Rome for second or more time and your first was in any central hotel you will undestead very well what I mean.Big confortable rooms,green around,silence,safety,excellent spa [gratis],every night piano bar,complimentary bus to the center [afternoon] and St.Peter [morning],outside bus stop [1...
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Reviewed 29 January 2010
My husband and I stayed here for 2 nights in October, during a Globus European Tapestry tour.
Globus provided excellent accommodation throughout the tour. But after so many days on the go, were hoping the Crown Plaza would be all that and more – this hotel did not disappoint. It ticked all the boxes for a fantastic stay on beautiful...
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Dear Watheroo,
We thank you for your kind words and comments following your last stay with us. We genuinely try and make our guests' stays with us as personal and memorable as possible. I am truly glad that you have enjoyed the excellent accommodation, layout and décor, cleanliness and the level of service provided.
We look forward to welcoming you...
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I stayed with two friends for a relaxing week end in Rome. You don't feel like in a city Hotel, although it is just quick and easy to reach Rome city center. The Spa is nice, clean and totally relaxing, unfortunately we didn't have the chance to try the amazing Spa menu, and the park with the open swimming pool...
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Dear MarghR,
Thank you for taking the time to share with us your feedback on your recent stay!
We appreciate you taking the time to bring to our attention your experience with our staff, spa,
clean and comfortable rooms and overall satisfaction during your recent stay. It is our goal to consistently provide customer satisfaction and your comments are very...
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I've been at the Crowne Plaza on several occasions and i've never been disappointed. Every time i receive a warm welcome, the staff remebers me, which is surprising considering the size of the property and the amount of people who stays there. I feel very relaxed, looked after and a little spoiled. The service is always superb and the facilities...
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Reviewed 20 August 2010
Dear Moore38,
I thank you for such positive a feedback. It was a real pleasure to read that our Hotel is the right place for your stay in Rome on several occasion. I have shared your comment with my whole team as you have mentioned their superb level of service. We are very much grateful for your compliments! We then...
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We stayed at this hotel the first week of November (2011). We stayed for seven nights. As has been stated before, the hotel rooms are very large and have decks. Ours overlooked the pool, which is very large. Everyone was very helpful and made our stay comfortable. Right outside the property, is a bus stop that you can take into...
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Dear m_I_koch,
Thank you for your positive feedback following your recent stay with us!
We are very glad to know that you found our Hotel beautiful and convinent.
Your advice and suggestions will be of great help for future guests in order to get more familiar with location and connections.
It is our goal to consistently provide customer satisfaction and...
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My wife and I stayed here for four days in November 2011. The rooms were large and comfortable. The included buffet breakfast was varied (including lots of local foods) and well-presented with excellent service. While the location of the hotel is suburban, it has beautiful grounds and is in a quiet area that allowed us to have our patio door...
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Some time ago my family and I came to your town on vacation and stayed at your hotel.We want to express to you our gratitude for your warm welcome and good service. Our children were very happy and satisfied your Hotel my husband and I also had a great time and got a lot of positive emotions. Thank you once...
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We visited this hotel in October 2011 and were extremely satisfied. Nice room, good dining facilities and the Concierge was excellent.
The only negative thing I can think of is that they did not serve a simple breakfast, Complete breakfast buffet only
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Dear Dalebo,
Thank you for taking the time to share with us your feedback on your recent stay!
We are very glad to know that you were extremely satisfied with our Hotel, room, dining facilities and Concierge.
Concerning the breakfast options, if it is not included in the room rate, we inform you that you can experience: continental breakfast at...
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A very old hotel, crapy rooms and service. Far from every location and public transportation.
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Dear Guest,
We are surprised to hear about your negative experience only after 1 night stay. It is very difficult for us to understand the problems you experienced just in one line review. We feel that the only disappointment for you reported before your check-out, was not having breakfast included in you rate. The reservation you made directly clearly stated...
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This place is the perfect trifecta of awful. During our trip to Italy, my fiance and I stayed at 3 different hotels and this was by far the worst of them. Firstly, we had specified that we wanted a non-smoking room (I'm asthmatic and allergic) - the room they originally gave us was a smoking room. I immediately requested that...
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Dear Wine Trails,
Thank you for your review.
Please note that we regard any complaint made seriously and we genuinely attempt to resolve any issues which are raised in order to ensure a pleasant, relaxing and enjoyable experience for all our guests. I found your comments and the way in which you presented them a tad overboard, mildly offensive and...
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