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Best Western Hotel Spring House


Hotel class 3.0 of 5
Via Mocenigo, 7, 00192 Rome, Italy

+39 06 39720948 | www.hotelspringhouse.com | E-mail hotel

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Reviews you can trust

92% Recommend
4.0 of 5 stars 415 reviews
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By trip type
All (415)
[ Date ] [ Rating ]
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5 of 5 stars
Cairo Egypt
21 Nov 2009 | Trip type: Couples New

Great location near Vatican and subway, excellent and helpful staff, exceptionally clean, scrumptious breakfast, neighborhood restaurants are plentiful and very good, free internet. We are going to stay there again whenever we are in Rome. more

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5 of 5 stars
New Jersey
18 Nov 2009 | Trip type: Family New

This hotel stay was one of the nicest experiences I have had in a hotel and the reason we had such a great time in Rome. The staff was genuinely friendly and helpful especially Benie and the front desk staff and porter. All the staff, including housekeeping always greeted us and were very attentive. The room exceeded my expectations in... more

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5 of 5 stars
boston, ma
12 Nov 2009

If you are looking for convenience to have access to all the famous Rome sights then this is your hotel. It's a 5 minute walk to the Vatican Museum and 5 minute walk to the subway station that can bring you all over town with ease. The neighborhood is full of great people watching, bustling activity, shopping and restaurants that... more

Management response from
jessicaottonello, Customer Care Specialist

Dear Guest, Thank you for writing this nice review on our stay! I am glad that you have appreciated most of all our breakfast selection. We really put a big effort trying it to be as rich as it can be, because we know how important is to have a delicious and energetic morning start! I hope you will choose...

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5 of 5 stars
Spring Valley, CA
11 Nov 2009

Absolutely the best thing about this hotel is the wonderful staff. Benny and Paulo were most helpful and Benny was very engaging and fun to talk with. Pauola and Jessica were also helpful and friendly. The breakfast buffet was great and a very convenient way to start the day. They even packed us box lunches for our day trip to... more

Management response from
jessicaottonello, Customer Care Specialist

Dear Sir/Madame, Thank you so much for your wonderful review! I am happy that we have been able to leave such a good and positive impression! I hope to see you again! All the best :) Jessica Ottonello Customer Care Specialist

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3 of 5 stars
Middletown, NY
2 Nov 2009 | Trip type: Couples

The morning breakfast was great. The first room we had was very small, however the staff, moved us, without any questions, to a larger room. The entire staff was very, very accommodating and helpful, especially Benny. Other than the cold water, for showers, internet services working sometimes, and the room beng extremely warm (with the heat off), our stay was... more

Management response from
jessicaottonello, Customer Care Specialist

Dear Guest, First of all thank you for writing a review about our hotel! I apologize if our services have not met your expectations, and I would like to take this chance that the problem of the cold water, it has been promptly solved. Also, regarding the internet and the room been too warm, did you ask for help at...

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5 of 5 stars
Wellington, New Zealand
30 Oct 2009 | Trip type: Family

We enjoyed 3 nights with our teenage children & loved the hotel. Our room was spacious, spotlessly clean with very comfortable beds & nice decor.The staff were all extremely friendly & helpful, especially Benny in the bar & breakfast room!. Breakfast was great, plenty to choose from & fresh. The location was fantastic, minutes walk to the Vatican, amazing!. There... more

Management response from
jessicaottonello, Customer Care Specialist

Dear Sir/Madame, Thank you for your review! I am so pleased to know that you had a nice stay in our hotel! We are very focused into impressing you with a high service and I am glad that you noticed it. I hope you will choose our hotel in case you decide to come to Rome again! Best Regards Jessica...

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5 of 5 stars
Dallas TX
29 Oct 2009 | Trip type: Family

Nice hotel in a great location next to the Vatican Museum, good nieghborhood reflective of Rome. Less noisy and congested than the many hotels around the central area/termini. Neighborhood offers good shoppi9ng, restaurants, and a wonderful central market less than 2 blocks away. Highly recommended. more

Management response from
jessicaottonello, Customer Care Specialist

Dear Guest, I would like to thank you very much for your great review about our hotel! I am really really happy that you will keep such a nice memory of your stay in Rome! :) See you in a future occasion! Best Regards Jessica Ottonello Customer Care Specialist

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4 of 5 stars
Ottawa
25 Oct 2009 | Trip type: Couples

We enjoyed our stay at the Best Western Spring House hotel. Most of all, the location was excellent. We were 5 minutes away from the Cipro metro, and 2 minutes away from the Vatican wall. Equally importantly, the hotel provides complementary gluten-free breakfast, which takes a whole load of worries away from us. We can set off the day without... more

Management response from
jessicaottonello, Customer Care Specialist

Dear Sir, I am really really happy about your positive experience in our hotel! All that you said is so meaningful to us because it give us the energy to continue working as we do! Thank you for all your time and I really hope to see you again in a future occasion. Best Regards Jessica Ottonello Customer Care Specialist

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4 of 5 stars
nchl102
15 Oct 2009 | Trip type: Couples

I cannot say enough good things about this hotel. I came here with a group of 15 people and everyone was impressed. Not only is it a short walk to the Vatican and within walking distance of many other attractions the staff was great. Benny worked the bar and breakfast area like no other person I have ever seen! He... more

Management response from
jessicaottonello, Customer Care Specialist

Dear Ms Nichole, Thank you so much for sharing your experience with us! I am extremely pleased to know that you spent a memorable vecation in our hotel. I hope to see you again! All the best! Jessica Ottonello Customer Care Specialist

Rome Stay

Hotel was very clean, though the velvet walls and the motorized window were and odd addition. Great service, spoke English, awesome bar keep (best food while there), Breakfast was awesome! Though they make you hand your keys to front desk when running about, which concerned me a little but nothing was pilfered. 110 plug in Bathroom!!!! but the 220 plug... more

Management response from
jessicaottonello, Customer Care Specialist

Dear Guest, Thank you for your review! I know that it could sound strange to let your room key at the front desk, but this is so important because it helps us giving you a better service. In fact, for example by handing the key at the Reception when going out for the day, the staff knowing that you are...

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Best Western Hotel Spring House Also Known As

  • Best Western Hotel Spring
  • Best Western Rome
  • Rome Best Western
Address: Via Mocenigo, 7, 00192 Rome, Italy