When we arrive to thes hotel, from newopend 5 stared hotel Artis in Rimini, it was awful to imagine that you should stay in that hotel. It was night. It was a small dark and very dirty hotel, which reception is in the third floor (tetso piano). The bed was awful. The stuff is consists only of 4 people -... more

When we left after the second night, the "technician" still had not fixed their connection and they were still insisting we use a bank machine to bring "cash"! Naturally we declined to accept a policy absent from their internet site, and documented our experience to guard against improper debiting of our credit card. more

room ok 3 sharing 3 beds requested and recieved. room was cold but very quiet so slept like babies!! desk staff very helpful with planning our day, also gave us good advice on where to eat. dinning room staff also very friendly. location was excellent, near the metro and also central enough to walk everywhere!! would stay there again. more

The Hotel Trinitia dei Monti itself I must admit cannot compete or be compared with some of the hotels I have stayed at in my life. But one must remember when traveling in Europe, that EVERYTHING there is very old. You can't be expecting beautiful, brand new, amazing hotels for this price, because you will be extremely disappointed. Me and... more

We were greeted enthusiastically by Antonio upon arrival, and he took time to help us plan our sight seeing. The excellent service made up for the ordinary hotel. Although our quad room was large, the only updates in many years were the comfortable beds and double-pane windows to dampen the street noise (but they were rendered ineffective since we had... more

The hotel was in an excellent location, right by the Spanish Steps. The desk attendants were nice and helpful. The room was fine, but dimly lit, the bathroom was clean. The furniture, not including the bed, was old but half-expected to be so, and it was quiet. Our room was on the same level as the front desk, one flight... more

We stayed at this hotel for two nights on the last leg of our Italian vacation (Venice, Florence and Rome). Of the three cities, this was the worst hotel we stayed at. When we arrived we used the lift to go up to the concierge. The lift was extremely small and smelled of urine. When we got into the room,... more

The rooms were ok, but the service was quite appalling. The concierge was downright rude and made our holiday much less enjoyable, as we had to put up with his haughty attitude and rude expression every time we passed him. Breakfast was terrible too and when we asked them to book a taxi they booked a so-called limo, which consisted... more

The hotel was ok but the beds were terrible. My husband and I do have occasional back problems but we had no problems with the beds in the other five hotels we stayed in while visiting Italy but these beds were horrendous. Even the teenagers who were with us complained about the beds. And the staff said they were new... more