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| restaurant | Distance | Rating |
|---|---|---|
| Donati | 0.0 mi 0.0 km |
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| Babbo's | 0.4 mi 0.6 km |
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| Thing to Do | Distance | Rating |
|---|---|---|
| Museo Nazionale Romano | 0.3 mi 0.4 km |
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| Le Delizie Gran Soiree | 0.3 mi 0.4 km |
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| Palazzo Massimo alle Terme | 0.4 mi 0.6 km |
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| Title | Source |
|---|---|
| “Marghera” | This is Travel |
Convienient location only a short walk to the main station and sights, clean, although lack of hot water one morning with no explanation was annoying. more
Dear Mrs./Mr. Thank you for your positive review and for your recomandation to your friends. I want just to specify that the hot water problem was happened in a Sunday morning, and Sunday it's difficult to find somebody available but we managed to fix it in 2 hours. We apologise for the lack of explanations becouse in that moment we...
As soon as we set foot in the hotel, there was a customer running downstairs to the counter to complain about the room was unacceptable. We knew it was not a good sign. We chose the place because of its closeness to the Roma Termini. Other than that, it was a total dive. Everything was broken in this hotel. Light... more
We really appreciate your effort to inform us about the problems you found. I have to understand from what did you said that it's everything broken and nothing it's good. I'm wondering why we don't have just negative comments? I will try to explain "why?" First of all, always we show the room before to our clients. We are proud...
I arrived at the hotel without a reservation and I was greated warmly and professionally by the owner and by Mauricio (hope I have his name correct) was given a lovely room on the 4th floor which had a double very comfortable bed and very quiet although is just not even 2 blocks from the termini train station. I had... more
Dear Madame, Thank you very much for your positive comment. We appreciate your suggestion and will definitely change the carpet in the elevator. It's still there because we still working inside to upgrade the rooms and as soon as we finish we will change it. Thank you again and hope to see you soon again. Best regards from Rome. Eduard...
I stayed at this hotel with my wife for 2 days during our Italy round trip in April/May. I read about the guest reviews beforehand but I must disagree with some of them. The Hotel staff was very friendly and helpful. No communication problems at all. The room was small but relaxing. No much noise from the street and that... more
As our first experience with hotels in Italy, this one was quite worrying. We had a similar experience to other travellers in being charged the room rate to our credit card while our preference for cash payment was refused with the excuse that "this is the way it is in all hotels". Not the case at all we discovered -their... more
Correction! Dear Madame, your situation was a special one and we really apologize for that. When you have to work with the people, have to offer them the best solution available. Sometimes the bank are closing their servers to do maintenance work, and they are calling us before to warn us about this temporary problem. Sometimes, the landline phone company...
Just a cautionary word of advice regarding this hotel – if they hold your credit card details (to secure the initial booking) and then ask you to pay the bill in cash – refuse! They actually took full payment for our 3 day stay by credit card without consulting us, or even informing us, even though they had asked us... more
If you are considering booking this hotel PLEASE be careful as you will be asked, like most hotels, to hold the booking with your credit card details. Our experience was that on the second day of our stay they took payment from our credit card without our knowledge and then asked to pay in cash on departure (by prior e-mail)... more
very clean, lovely and comfortable bed. small bathroom but very up- to- date shower room. one thing that really irritated me was the location of the standing towel holder which made the towels touched the side of commode.walking distance to train station -this was a real plus because of the ridiculous cost of riding the taxi..very small elevator. friendly and... more
I Just want to warn people about this hotel. We got married in rome in November I have been wanting to write this review for so so long. It was a wonderful day etc everything went so so well. My cousin as a wedding present booked this hotel for us on the night of our wedding. We were so happy... more
I reserved two double rooms for my friends and I. I was at this hotel three nights and my friends 5. I thought my room was rather nice and thought we'd lucked out. My friends had a room that was a bit more beat up looking (the walls were scuffed) and looked out over an air vent that apparently smelled... more
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