The room facilities in this hotel are of a good standard - no complaints there. However, we had major problems with the restaurant staff. We came down to the bar at around 6.30pm and were told we had to wait until 7.30 to order - we weren't even allowed to look at a menu until the stroke of 7.30, which... More

Too far out of town with hopeless transport connections and no shuttle service to anywhere. Used for multiple tour companies and service felt like they didn't care about anyone. Unbelievably BAD sewage smell in the parking and lobby area. Hotel is in a hollow behind multi level housing development. Tragic

The first trick is to get to this hotel from the airport; there wasn't a shuttle. Getting directions was next to impossible and we ended up on the wrong bus that took us downtown to where we hired a taxi (an illegal taxi it turned out) to get us to our hotel and then he took the long route and... More

Trafalgar used this hotel for our trip to Italy. I stayed there 3 nights, bad choice. If you go there take a disposable mask for fumes (the smell of septic tank fumes is awful) . The worse customer service. Most of the staff are negative and arrogant, They really make you to fill NOT WELCOME . The rooms are clean... More

We stayed at Aran Park on a tour for two nights, and I must say, it was only above average. Everytime we went to ask about getting the code for the internet it was down, and the staff at the bar/toasted sandwich area spent more time pacing back and forth then services us our drinks which took 15minites to arrive... More

1) on the first day a stranger entered in my room with a valid key 2) the Air conditioning works ONLY when you are out of the room. it freezes the room when you are not in and then you cannot adjust the heat to a human level 3)tv is dated from 1974 and there is no battery in the... More

In early September me and my boyfriend were the guests of this hotel for 5 nights. We got a very cheap stay, as it is a very good opportunity for such a well ranked hotel. It is true that the hotel is outside the center of Rome, but in a very quiet part of town. Once nice study the map... More

Stayed here for 2 day as part of a Trafalgar tour - European Cavalcade We had room 458. Was air-conditioned and had nice decor. 4 Star for a change and the room was the biggest we had so far on tour. Fridge and Air-con & separate sitting area, again 2 single beds pushed together but they were comfortable. Hotel is... More

We stayed at the Aran Park for three days following a Trafalgar Tour. We won't be going back: The first morning after our tour we slept late, arriving for the included breakfast at 9:00. The room guide indicates that breakfast is served until 10. Staff were putting away the buffet and when we asked, we were told that they had... More