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Hotel Royal Santina


Hotel class 4.0 of 5
Via Marsala 22, 00185 Rome, Italy
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Reviews you can trust

55% Recommend
3.0 of 5 stars 80 reviews
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By trip type
All (80)
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2 of 5 stars
Brisbane, Australia
24 Oct 2009 | Trip type: Couples

We got the rooms cheap on wotif and we could see why after we got there. At first we could not find the hotel because it was in the middle of renovations and covered in plastic. Counter staff would answer your questions but that was it. If all you are looking for is a bed in a clean room and... more

Management response from
Direzione_Universo, The Management

Dear Client laterstarter, first of all we wish to thank you for having chosen our Hotel Royal Santina for your roman stay. We are sorry to read that our hotel did not meet your expectations and for this we pray you to accept our deep apologies.Our Management is constantly working to improve our standards in order of quality and services...

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2 of 5 stars
Dorset
13 Oct 2009

We stayed at this hotel for two nights. The hotel is covered in scaffolding and sheeting so impossible to see out of the windows to even check on the weather. The bathrooms are in very poor condition, dirty grouting, no enamel on the bath and horrible dirty taps and plugs. The hotel is located very near to the staion but... more

Management response from
Direzione_Universo, The Management

Dear Client Knighton_8, first of all we would like to thank you for having reported your comment about our Hotel Royal Santina on TripAdvisor, all the reviews posted here either positive or negative are important to us to understand our faults and improve our services to better serve our guests. So said please accept our deep apologies. It is with...

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3 of 5 stars
Australia
20 Jul 2009 | Trip type: Couples

The hotel was in a good location being right beside the train station. The staff was helpful when asked questions. The room while old was fine and surprising very little noise (highest floor) came through the patio even though we were on the street side. The hotel was doing some remodelling however this didn't have a negative effect on us.... more

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2 of 5 stars
Bath
17 Jul 2009 | Trip type: Couples

Bulding works right outside our window. They didn't warn us and when I complained that they started at 6.50am I was told that I was mistaken as they didn't start until 9am. Next day, same start at 6.50am. 2 staff came to room and agreed it was noisy. Reception head told me I was lying and that the builders didn't... more

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3 of 5 stars
Canberra
2 Jun 2009 | Trip type: Couples

This was the only 4 star hotel that we booked on our trip through Europe. We stayed here for 3 nights and I was a little disappointed, especially given we had good experiences in 2 and 3 star hotels in France. We were looking forward to a little luxury. While the rooms are quite nice and certainly very roomy with... more

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3 of 5 stars
Blackpool
28 Mar 2009 | Trip type: Couples

I thought I'd write a review on the Royal Santina as my girlfriend and I were moved there for a night as the hotel we had booked in at (Hotel Milani) was not ready for us. The room was very spacious and comfortable, on the face of it 4-star standard with a good bathroom. However the skirting board was caked... more

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3 of 5 stars
Merthyr Tydfil, United Kingdom
17 Mar 2009 | Trip type: Friends getaway
1/1 found this review helpful

Stayed at the hotel with a group of friends over the Wales V Italy Rugby weekend. The hotel is advertised as a 4* but is more like a 3* the rooms are a bit basic with good toiletries and clean towels every day. The breakfast was adequet with croissants meats and Cheeses together with scrambled eggsand suspect Bacon and sausages.... more

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2 of 5 stars
Dunoon, United Kingdom
26 Feb 2009 | Trip type: Solo travel
1/1 found this review helpful

Ideal location immediately beside Termini Station however the hotel was not as advertised on the website. It claims to be 4 star however is more likened to a 2 star. "American Buffet Breakfast" consisted of the usual continental style offerings plus scrambled egg (lukewarm) and bacon (undercooked). I ate in the hotel restaurant (or actually the bar as the restaurant... more

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3 of 5 stars
Midland, SD
17 Nov 2008 | Trip type: Couples
1/1 found this review helpful

We actually had a great stay at this hotel compared to some other reviews. We liked our room, the bed was comfortable, the tub/shower was large, we were at the back and there was no city noise at all. We enjoyed the breakfast, one of the biggest and best of the continental breakfasts that we had on our stay throughout... more

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1 of 5 stars
Brussels
14 Sep 2008 | Trip type: Business, Solo travel
2/2 found this review helpful

I just stood at Royal (?) Santina for three days, to attent a workshop nearby. The hotel is very conveniently located, indeed, a fewsteps from the Rome main train station and hence from the Leonardo Express to/ from the airport. Reception is more or less OK, but understaffed. Be prepared to queue for a while if several persons check out... more

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Hotel Royal Santina Also Known As

  • Royal Santina Rome
  • Royal Santina Hotel
  • Royal Santina
Address: Via Marsala 22, 00185 Rome, Italy