We booked on this hotel thru venere.com originally for 3 days, total of 3 rooms for a group of 5 people. The people were so rude. They demanded us to pay 3% extra for paying with credit card, not CASH. When we did not agree, they instantly turned really vicious and pointed fingers at us and called us CHINOS for... more

Great location, 5 min walk to termini train and metro, 15 min walk to Colosseum and city centre. Area is fine, plenty going on, and we felt safe enough to stroll around.in the evenings. Hotel California on street level, with Hotel Sweet Home up above, on first floor, but secure. Our room overlooked the street and a bit dark, basic,... more

me and my wife stayed at the b&b her for 3 days, the room was clean and tidy, and although we were on the 5th floor there was a lift that always worked. the room has 2 single beds instead of a double, and there was some noise at night, but nothing too bad for what we paid, 89euros a... more

We booked through Booking.com which had good reviews of the hotel. The owner demanded payment in full the first night, in cash. The hotel was a dump. The room did not have heat, the neighborhood was not safe. We left after one night. The owner refused to refund any money. When I called Booking.com, they were told by the hotel... more

The initial welcome was good but thereafter it was all bad. The worst was at check out. They threw our bags out since we were half an hour late (11.30 am) and wanted us to change in the linen cupboard. They did not allow us to check the room and consequently we lost a phone chager and some of my... more

Hotel was acceptable but when I booked hotel on venere.com the rate per night was 60 Euros.When I arrived I had to pay 75 Euros per night and the receptionist said if I didnt accept and go somewhere else they would still charge my credit card. more

This hotel was the worst I stayed in on my trip to Europe. We booked a room with a bathroom and when we checked in, we were told that we were staying in a different building down the street. We were on the 7th floor, and chose to walk mostly, because the elevator was so small. We were led to... more

It is the worst hotel i ever experience,they said to us that we should clean the toilet after we use it. every day, if we didn't ask shampoo and soap, they would not give to us. Hotel is like jail. every time we went in, we should push two times door bell to open the door. more

Our stay at Hotel Sweet Home in Roma was fine. It wasn't it the best of neighborhoods, but coming from NYC that's okay. The hosts were kind and helped us get our trip started. The room was large and everything was clean and comfortable, though the window was padlocked (due to the neighborhood) and we had a hard time getting... more