there was a sign outside the hotel that said "fawlty towers", we had booked into the marco polo as it was close to train station. no air con as they turn it off after winter!! we asked for a fan, it never came. my wife saw one in the hallway near the dining room and took it. The dining room... more

It's very difficult find an hotel like that. It is comfortable and welcoming, the service is flawless and the hotel manager is a really funny person!!! you have always what you want, each member of the staff is kind and wedded to work, if you have a problem the staff try to solve it, they are helpful and wait with... more

As stated, a stay to remember. A few steps from the center of Rome, within walking distance. Staff friendly and always available for any need. Clean and lovely structure. more

A very nice and affordable place in the center of Roma, with friendly and professional staff. The rooms are clean and the surroundings safe and close to the hotel. I raccomend this place to evry kind of traveler more

We had to stay in this hotel for a week in August with my teenager son and husband. I had arranged this trip by yahoo.travel and had already paid in advance so we could not leave. After I have seen this hotel now I became suspicious of all the traveler reviews. This is not even a Hotel! It is a... more

The staff was very kind, they give you more information to found the intresting places. The hotel was on a excellent location. Next to the metro and train. You can go on foot to the popular places like the coloseum. The room was a little bit too small, but very clean. more

We arrived to the Marco Polo via Termini Station which is literally right down the road from the train station. Exit the train station near via Marsala. The front desk staff was friendly. The hotel room was ok. The sheets and pillow were clean. The tv worked but the remote control did not. The bathroom was ok as well and... more

We booked on the internet - no problems. Hotel is minutes from Termini Station but far enough from the noise, Hotel is on the third floor (need to take the lift). A couple of cracks in the walls of the rooms, window view was nothing, lift was small but we didnt care about that, just found it amusing. The staff... more

We booked the hotel online, after reading the reviews from trip advisor and other sites. It is listed as a 3 star hotel. The hotel is a DUMP, it is maybe a 1 star. The AC does not work. We were booked in the family room which was all beds with no room to walk, we were told that we... more