too many complaints.. but will round it off.. didn't accept credit card (but took my booking with a card number)... got moved to two other hotels... ripped me off with the cost I was quoted. Didn't have the room I reserved. VERY rude and unhelpful staff. NO hot water for two days. Wouldn't recommend to my worse enemy! more

we were booked into the evergreen,but when we arrived we were sent here ,we were a family of 5 in one room,it was small but very clean ,lots of hot water comfortable beds,clean towels every day,really friendly staff.bruno makes you feel so safe hes there all night if you need anything ,the security is really good ,felt really safe there,the... more

There were only a handful of good things about this place - the location , which was very near the Termini station. They also had a large flatscreen TV and the air-conditioning was adequate. We were asked to pay upfront, which was strange - and even before we had seen our room, we were faced with very pushy hotel staff,... more

Given the cheap price of the hotel, I wasn't expecting it to be a grand building with luxurious rooms. However, I would also expect the room to be clean. Unfortunately, when we arrived and our room was made available two hours later, it reeked of damp and had wires hanging from the ceiling. Bizarrely, we were asked to pay in... more

As a family of 5, it's often hard for us to find a room that will fit us all. Cramped conditions are the norm. We also didn't want to spend vast amounts of money, so went for something that looked basic. Hotel Viennese Due exceeded our expectations in every way. Spotlessly clean room, clean towels, good bathroom and service with... more

Our family of five stayed here for about three nights in late june. Hotel Viennesse was by no means perfect but they are visably improving the place. Matter of fact while we were staying here after two nights they did change the bunk bed my kids were sleeping in. They really should of been changed before we arrived but perhaps... more

We booked 2 nights at this hotel, and after seeing the 'view' out the window, realizing there was NO air conditioning, NO ceiling fan and a filthy room, we found another room for our stay. There is no way I would have ever slept in that room-it took all I had just to sit on the edge of the bed.... more

I booked to stay at the Vienesse Due, after coming across their website via an online booking service. Reading the feedback on this site, I booked for a 2 night stay in September 2004, and was asked to provide my credit card number as booking security. Arriving at the Vienesse Due early afternoon, I was initially unable to gain a... more

We only had 1 night in Rome and we were travelling south by train. I tried to choose a hotel near the Termini. Viennese Due is closer to the train station than most airport gates are to baggage claim. It is hidden on the 4th floor, but if you know the address, it's easy to find it. Our room was... more