This was one of the worst experiences in Rome as the room was cheap but the staff were very rude and understood english however they acted as they couldnt. This made it very hard to communicate. Furthermore, they had promised breakfast but then went back on their word which was very annoying. The beds were quite hard and we asked... More

Yes this is cheap and good location. However, general manners cost nothing. I could go on and have a rant but there is no customer service at this establishment and the receptionist was just rude. We put it down to a bad day as he shouted at us for not have the right amount of cash (due to the fact... More

No Luggage storage No wifi in room TV for 10€ extra in private bedroom Holes in bed linen No breakfast included No read lights Bumpy mattress It cleary doesn't worth it.

My daughter and I stayed at the Stargate Hostel for 3 nights, we were very satisfied with our stay. Our room was more like a small hotel room, it had a nice and super clean bathroom ensuite, desk and closet, tv (we only found one channel on it though), air condition, even a small fridge. We left tips for the... More

Staff moved our luggage from our room to another while we were out without informing us or allowing us to pack up first. Theoretical reason: faulty plumbing that was leaking below. Probable reason: there were only 4 of us in a 6 bed room and they needed the 6 bed room for someone else (they moved us to a 4... More

Instead of 3 twin rooms as reserved, the hostel claimed to only have 1 room for 6. I was going to stay at another hotel in the same building for the same price, when the hostel happened to find a twin room. The room was small but comfortable, and the shower stall was dirty. You have to pull on a... More

Unclean bathroom and main room. No hot water for two-days , refused to make amends. Refused to change bed linen and bath linen, without a fee, for 5 days. Would not allow me into the room, because my roommate had a key. I had to wait for nearly a half-hour before I finally convinced them that the roommate was in... More

Location is great, very close to Roma Termini, perfect location to many famous sightseeing sites. Oh yes, as mentioned in other reviews, Hostel Stargate shares the same building (with the same entrance) with other hostels!!! We booked a double bed private ensuite for two nights with about 55 Euro. The room is small, especially the toilet... If you are tall... More

Its actually really nice inside. It doesn't look like a hostel, but like a hotel room. Very nice and clean. Just the outside is a bit confusing (since there is 100 hostels in the same building), but don't worry, the rooms here are really nice, and it's near Termini station. I would stay there again.