I booked a room in hotel Luciani months ago via this site, when arrived the receptionist (who is also the owner and manager of the hotel) sent us to another accommodation, because the hotel Luciani, which photos are displayed here was overbooked. It seems these people book any one just to have money flowing. I wasn’t happy but the staff... more

Staff very helpful in all cases! Location very convenient next to termini! Store on corner had cheap beer and other drinks! Get to breakfast early or there won't be room to sit! Very clean and you feel safe leaving your stuff in the room while out on the town! more

We found ourselves hosted in a quit expensive hotel for such low offered low value. The personnel was very rude and not reliable since the beginning when I called asking if they will charge me for air-conditioning telling me "NO" on the phone and wanting to charge me once we came there. They have quit low standard in they room,... more

I just finish my last stop at Rome. This is a budget hotel which stays within the expectation from what I paid. It is clean and safe. Staff is polite and helpful. Location is great. However, my double room is too small. hardly move around. Noisy at night becoz of road. And hot shower is not available early morning like... more

Our group of 49 students were very well looked after by the hotel. We were impressed by the cleanliness of the hotel and the friendliness and helpfulness of the all the staff. The sheets and towels were changed reguarly. The location next to Termini hotel is very convenient and there are nice restaurants within walking distance. There is a good... more

We recently had a lovely weekend in Rome to celebrate my wife's 50th birthday. Just before leaving for the airport to return home we had a quick lunch at a restaurant near the Termini. When we arrived at the airport we discovered we had left our camera with the precious pictures of our stay at the restaurant. With no time... more

When we book the room with email, they mentioned there will be air-con service(but didn't mention that it needs extra $). After we arrived, they said that air con is an extra service which need extra payment for Euro 5 for each person per day! It' s not really a lot of money but it's DISHONEST! It's too hot in... more

My Husband and i had a really bad time during our stay at this hotel, Firstly on arrival to check in, the reception staff was looking at guns on the computer, not a nice welcoming, Our room was clean and very basic, the bed was extemelly hard, and the tv control didnt work, The washroom was a nightmare, the shower... more

This was an awful experience. When my wife and I arrived,we had to climb up some steep stairs to the reception, upon when we were escorted out and down the road to an annex , to another buliding. This turned out to be where we were staying, couldnt see any fire exits or instructions in this dodgy building. Air conditioning... more