Quite a disapointment. Not sure where the room pictures on their site come from, there is nothing charming about this hotel! Our room on the thrid floor (no lift, no help with the luggage) was barely clean enough to sleep in and, there was mold in the shower. We only stayed because of the price and the difficulty of finding...
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This place is disgusting, stay somewhere else if you possibly can the expense will be worth it.
I stayed here last week over New Years. The hotel is located in Via Bixio in the scummy area Behind Termini station. We arrived at the 'hotel' to be told by the receptionist that she didn't know what 'ensuite' is SO we were...
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My husband and I had planned to stay two or possibly even three nights at FamilyHouse, but only ended up staying one (and wouldn't even have done that if it weren't for the late hour). Our room was adequate, certainly not what the picture showed, but okay. The room was basic (as we expected) and visually pretty clean, but for...
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