We would pay NOT to stay here! When hotel personnel were notified that there was no hot water, they made believe this was a temporary problem that JUST OCCURRED! However, when it was pointed out that there was NO hot water tank (Ergo, how could there be hot water?), they just smiled sheepishly and said the problem would be referred... more

Booked this hotel online for its location and price. The pictures on the website looked fabulous. We weren't disappointed with the location, we walked absolutely everywhere. However, there is a reason the price is so low. The main part of the hotel, where reception is, looked quite nice. However, we were transported a few blocks away to another part of... more

Booked this hotel because of location, price, and photos on web site. Got moved to "Annex" 8 block away, where there were bugs, dirt, and no luxury. Bed broke during the night, had to unplug min-frig to turn on lamp, toilet seat broken, no drinking glass, phone did not work. Worse yet when we complained they said the could not... more

My daughter and I stayed here at the beginning of July. Fortunately we were only staying for the one night, but the only recommendation I can offer is, don't stay here. We had travelled up from Sorrento in the morning, so we were pleased to have arrived at the hotel. It looks OK from the outside and, to be fair,... more

My advice to anyone wishing to stay at this hotel is to definately beware you never know what you're going to expect. We had a group of 4 staying for only one night and had booked 2 double rooms. When we arrived the manager at the reception told us she had some electrical problems on the second floor and the... more

We have just returned from a 3 day break at the Relais Vaticano in Rome, We had a fantasic holiday in Rome ! but found this hotel to be rather a cheat, It is not an Hotel but just a grand looking reception with desk only from which you are taken to apartments dotted around in other buildings, as is... more

The absolute most awful hotel I've ever stayed in. Dark, dirty rooms, bugs everywhere and a verbally abusive manager all add up to a horrible hotel. I still can't believe it.. more

We stayed at Relais Vaticano the weekend after easter and had booked a suite there for 3 nights. On arrival we were shown to our room which was not a suite. After some discussion with the receptionist it transpired that the hotel was full and there was no suite for us - not being that fussed we agreed to not... more

A group of five of us stayed here over the Easter weekend. We had searched to find a good hotel at low prices and this hotel fits the bill. An excellent location and only 10 mins walk from the vatican. Staff were friendly and breakfast was fantastic. The rooms were large and the marble bathrooms were a good size as... more