The service here sucks!! There was 4 people working at the front but they could only serve one at a time. The other 3 ppl would just ignore you. The breakfast was 12 euro if you didn't pay for it ahead of time on the internet.... The eggs were horrible and the rest was just dry bread and buns etc.... more

The hotel was good for our purposes. We had free car parking and a cheap means of travel into Rome each day. Stayed here September 30th, October 1st & 2nd, 2008 The hotel provides a shuttle service which leaves and returns twice a day. Very good value for money. Our only problem with this hotel was getting there with a... more

I booked the hotel from last minute.com on the secret hotel page, it sounded too good to be true..and it was. Once we got to Termini station we were told (after an hour of trying to find help) the hotel is miles out, cost 25 euros+ every time u want to come into rome, so we got to hotel, staff... more

Arrived with parents in tow and luckily checked in before a 60 seater coach of impatient Americans. The hotel reception run by two friendly girls was under severe pressure trying to book lots of guests in and simultaneously answer the continual ringing phones. (More staff needed at reception). The room was spacious, clean and comfortable. Satellite TV was disappointing if... more

This was a disappointed experience and I would not recommend this so-called "4 star" hotel to others. I stayed in this hotel for 2 nights. My basin in my bathroom was broken but I have called the reception for the night and no one attended to fix the problem. The receptionists were quite rude too !!! more

The worst located hotel I have ever stayed in, it nearly ruined my holiday. I used taxi's for the first two days however they are expensive, aprox £18 to to town and further £18 back. In the end we bought a weekly metro / bus ticket allowing us to hop on hop off all public transport. The hotel itself is... more

Hotel is good value overall but calling itself 4 star may be a little on the generous side. The main problem with the hotel is its location. It is a half hour coach ride to the city centre and is in the middle of an industrial area although there is a restaurant and a large Carrefour supermarket nearby. The hotel... more

Just a brief information about the Eurostars Roma Congress,I had to book it last minute and used the website lastminute.com it was a top secret 4 star hotel in Rome with a good deal and I said why not but sadly it was a disaster.I can't say the hotel has bad location it has NO location.It is seriously outside of... more

When booking this "4 star hotel" we imagined something totally different to what we was faced with when turning up at the hotel on arrival. To start off with the hotel which we was told was in the centre of Rome was actually in the secluded, grotty outskirts of Rome. Graffiti, closed down shops, rubbish and prostitutes is what this... more