The front desk staff are professional, welcoming, service oriented, friendly and helpful. They are what made our experience such a positive one. The room was comfortable, the bathroom spacious, the ambience quiet. The location of the hotel is within easy walking distance to all center city venues. More

We stayed in one of this hotel's apartments when traveling with our family this Christmas; we couldn't have asked for a nicer place to stay. Although the apartment had only one bedroom, the bedroom was large by American standards. In addition, there was a large living room that included a table that would seat 8, a sofa bed, and chairs... More

Excellent location, as others have pointed out. We have been in Italy before during winter and rooms can be rather chilly, but this was a positive exception. We had a "Superior" room on 4th floor (401) with large and comfortable twin beds. There was no noise from outside nor from inside the hotel. Staff was kind and helpful. More

I have to agree with the other recent reviews: excellent location just a couple of minutes walk from the wonderful Piazza Maggiore the heart of the old city. Very friendly staff on reception and at breakfast, very willing to help and even share a laugh. Decent breakfast buffet too: small selection of the key hot and cold components. I stayed... More

This is a wonderful small hotel in a great location. We stayed for a total of 5 nights (with a 2 night Venice break in the middle), and really enjoyed ourselves. The rooms were spotless, very comfortable bed and large, clean bathroom with new fixtures, great hot water. At night they put out an extra little rug by each side... More

This Hotel is just a few steps from Piazza Maggiore. Very good location for visiting this wonderful city. The rooms are comfortable and well furnished, though not too big. The staff is friendly. Breakfast is quite basic, but correct. More

This hotel has a convenient location just next to the city center and just a short walk from a bus stop for the Aerobus shuttle service.Its limited no of rooms means i.a. that you are given a more personal friendly treatment from the staff who speak good English.Rooms are kept clean and breakfast is sufficient but a bit limited in... More

Stayed at Al Cappello Rosso for 3 nights. We arrived just before noon time and we were warmly greeted by hotel staff. We weren't expecting it but our room was ready. Room was on 2nd floor facing main street in front of hotel. Room was very nice and clean. Had no issues with noise from the street at night (kept... More

From the moment we arrived to the moment we left, the staff of the hotel were ever pleasant and helpful. Our room on the fourth floor was spacious and clean, and very homey as well, particularly the chocolates on our pillowcases every day! Breakfast was exceptional, and the hotel is centrally located. The free wifi was an added bonus! Would... More