We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers: Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.

Genoa

Free Newsletter

Interested in Holiday Inn Genoa City and Genoa?

We'll send you updates with the latest deals, reviews and articles for Holiday Inn Genoa City and Genoa each week.

  • Save Holiday Inn Genoa City
  • E-mail this page

Holiday Inn Genoa City


Hotel class 4.0 of 5
Via Milano 47, 16126 Genoa, Italy
Check Rates and Availability
dd/mm/yyyy dd/mm/yyyy
Check Rates
Opens one window for each offer. Please disable pop-up blockers.
Find Cheap Flights from Chicago to Genoa

Reviews you can trust

62% Recommend
3.5 of 5 stars 16 reviews
Excellent
Very good
Average
Poor
Terrible
0
By trip type
All (16)
Business (0)
Friends getaway (0)
[ Date ] [ Rating ]
Save Review
2 of 5 stars
burlingame
10 Dec 2009 | Trip type: Couples

The location wasn't good on first impression but after my husband's wallet was stolen on the bus from the hotel to the aquarium the entire stay was a disaster. So we were left with no Euro at 4pm. The banks and money exchanges were closed and we only had US dollars. I asked the front desk if they could give... more

Save Review
3 of 5 stars
Kennett Square, Pennsylvania
22 Sep 2009 | Trip type: Family

My husband and I traveled with both sets of parents for a 2 week driving tour of Italy. We went to Genoa to visit family. The hotel was easy to find off the autostrada. Again, the parking garage was scary to get into and out of. We had a station wagon and I am sure I scraped the car on... more

Management response from
Mauro Marenco, customer service manager

Dear Sirs, Thank You for staying with Holiday Inn Genoa City and for taking the time to share your thoughts with us. Our staff works on 8 hour shift, so maybe you saw our clerk at the check in time and at the check out time as well; But he didn't work 24 hour long continuosly; It’s our aim to...

Save Review
3 of 5 stars
Indianapolis, Indiana
23 Aug 2009 | Trip type: Couples

We stayed here for just a day. The place opened in April of 2009 and the interior and rooms are very trendy in appearance. The problem with this place for tourists is that it's on the opposite side of the harbor from the 'old town' of Genoa and you'll need to catch a bus to get there unless you're driving... more

Management response from
Mauro Marenco, customer care manager

Dear Guest, Thank you for staying at Holiday Inn Genoa City last august. Reading your guest comment we could understand there were some areas of our hotel we can do better. Thank you for your suggestions. Our guests’ satisfaction is our main focus. The Staff

Save Review
2 of 5 stars
scotland
18 Aug 2009 | Trip type: Couples

The up-side: The Holiday Inn looks quite new and indeed they are expanding it. The reception area looks nice and the rooms/ensuite are clean and to normal standards with comfy beds. The downsides: the parking is in the MOST ackward place, tight turns, difficult to find. The bar had no-one manning it when we arrived and a lot of customers... more

Management response from
Mauro Marenco, customer care manager

Dear Sir, we make reference to your complaint regarding your stay at our hotel. Having read your letter, we can imaging your disappointment and we therefore apologize for the discomforts you suffered during your stay. Considering that we are still in a start-up period, we totally agree with you as we know that some areas of our service must be...

Save Review
3 of 5 stars
Bristol
16 Aug 2009 | Trip type: Couples

We chose this hotel last minute as it was relatively cheap for a 4 star hotel. The hotel was fairly easy to find, however note that the parking for this hotel is nowhere near the reception - there are signs directing you to the car park. The car park is a bit of a faf to get in and out... more

Management response from
Mauro Marenco, customer care manager

Dear Guest, Thank You for staying with Holiday Inn Genoa City and for taking the time to share your thoughts with us. It’s our aim to offer consistently high standards of service and facilities and for this reason we ensure you that we’ll improve where you think we can do even better. Waiting for you again in Genoa at the...

Dull
Save Review
2 of 5 stars
hampshire
6 Aug 2009 | Trip type: Couples

Oh God another Holiday inn!, plastic, souless cheap and yes nasty. We were charged 2euros for milk for our room (to go with the tea and coffee provided) because the chambermaid hadnt left any and so someone had to get it from the restaurant for us? she also only left enough towels for one person. Its location is not bad... more

Management response from
Mauro Marenco, customer care manager

Dear Sir, we make reference to your complaint regarding your stay at our hotel. Having read your letter, we can imaging your disappointment and we therefore apologize for the discomforts you suffered during your stay. Considering that we are still in a start-up period, we totally agree with you as we know that some areas of our service must be...

Save Review
3 of 5 stars
Peterborough
2 Aug 2009 | Trip type: Family

As priority club members and frequent travellers to Genova, we were quite excited to see the arrival of a new Holiday Inn in Genova. The hotel itself was brand new, spotless, with helpful staff. However for a "4-star" hotel, the location was just awful. Opposite you can find the ferry terminal with a small, grotty shopping centre (including a coop).... more

Save Review
2 of 5 stars
heidelberg
22 Jul 2009 | Trip type: Family

We had quit a good impression about the hotel at first. But that was all disappeared the next day when we went to the breakfast room. The lady would controll every guests of the hotel as if they have sneaked in to eat free brakfast and quarreled with quests. We came to breakfast a little late,there was no plates and... more

Save Review
5 of 5 stars
Scotland
18 Jul 2009 | Trip type: Family

Stayed at the Holiday Inn Genoa before our Cruise in July 2009. Hotel was brand new and excellent value for money. Generous rooms compared to norm in Italy. I travel for business and stay in Hotels for circa 40 nights per year and this was among the best. This is an international hotel that could be in any city in... more

Management response from
Mauro Marenco, customer service manager

Dear Guest, Thank You for staying with Holiday Inn Genoa City. Whether you’ve stayed with us for business or pleasure, we’re glad to see from your guest comment we’ve measured up to your expectations of service, comfort and value. Our guests’ satisfaction is our main focus. Thank you. The Staff Holiday Inn Genoa City

Save Review
3 of 5 stars
alps
15 Jun 2009 | Trip type: Solo travel

I've been there 2 weeks in June 2009, the hotel is nice and new, located close to the port, food is good, As a wheelchair user, I had 2 problems: parking and shower. Parking is located above the hotel, first there is an automatic gate but you can't push the button from the car and the gate closes too fast... more

Check Rates and Availability
dd/mm/yyyy dd/mm/yyyy
Check Rates
Opens one window for each offer. Please disable pop-up blockers.
Write Your Own Hotel Review

Been to Holiday Inn Genoa City? Share your experiences!

Write a Review
Add Photos
Add Videos
Find more hotels travellers trust
Travellers Who Viewed This Property Also Viewed
Location: Genoa, Italian Riviera
£68*
Check Rates ABS:HotelCheckRates-d202948?src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Location: Genoa, Italian Riviera
£110*
Check Rates ABS:HotelCheckRates-d202946?src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Location: Genoa, Italian Riviera
£83*
Check Rates ABS:HotelCheckRates-d205803?src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
*Average price

Do You Own Holiday Inn Genoa City?

TripAdvisor has free and easy resources to help you enhance your listing and promote your property.

  • Start Here - Visit Your Owners' Centre
  • Add Photo
  • Add Video

Holiday Inn Genoa City Also Known As

  • Holiday Inn Genoa
Address: Via Milano 47, 16126 Genoa, Italy