Although the hotel is fairly inexpensive I can't be as enthusiastic about it as most of the other reviewers here. The room was very basic, which I don't mind at all, but it was dingy and a thick layer of dust on the top of the door frame suggested that cleaning was not thorough. A sign in the room indicated,... more

As many other reviews here, we stayed here after disembarking from a Med. cruise. We stayed 2 nights to explore Genoa and also did a half day trip to Cinque Terre. The front desk staff were very cordial and helpful. The room we had was not luxurious, but clean and comfortable, The food offered at breakfast was good quality and... more

Finding this hotel, after travelling from Monaco by train for 3 hours, was a great relief! I arrived in Genova with my sister when it started to get a bit late (9PM). We looked at a few hotels on Via Balbi but they were all ugly, expensive and looked a bit dodgy. The more we walked, the more anxious we... more

We stayed one night here before starting a cruise out of Genoa. Awesome lady on the desk named Denise, extra helpful - even shouted us some lovely macchiatos after arrival. The cafe next door had lovely fare, something for everyone in the 3 generations that made up our travelling group. Bathroom small, but bedroom big - we booked a 4... more

We enjoyed our two night stay at Hotel Helvetia immensely! Beginning with the helpfulness in responding to my email inquiries, to the friendly greeting we received at check-in, the efficiency of the front desk staff, exceptional recommendations given for restaurants and places to visit, cleanliness of the room and delicious Italian breakfast offerings - all FIRST CLASS. more

We arrived from a 21 day cruise to a spacious little apt. right in the old city, close to everything. We have a foyer with bunk beds, a main room with a king (2 twins pushed together) small kitchen (totally empty, no plates, forks, glasses etc) The hotel itself was built in the 1500's and recently remodeled. Kind of a... more

We stayed here for a brief one night stay in October 2008. We had booked about a month in advance and also reserved a parking space. When we walked in and said our name there was immediate recognition (no looking up in computers or binders) and the explanation of the parking arrangement (garage is about a 5 min walk away,... more

Wonderful location for access to the train and for walking around. Staff went out of their way to be helpful, especially Roberta. Felt very safe walking around all day till late at night. Room was as described or better. Great restaruants everywhere nearby. Typical Italian breakfast. Very clean. Would return again and again. more

Great hotel, friendly staff. The hotel is 600 metres from station and 5 mins from the port. We used this hotel as a base for the surronding area. The breakfast had a good choice and free internet in the lobby. Overall enjoyed stay in Helvetia hotel. We booked this hotel through venere.com paid on check out which was great more