A perfect hotel, with perfect service in a beautiful surrounding. The chef makes wonderful meals, also some items prepared on your own table. There is a superb winelist with good advise, all for good prices. Rooms are very clean with all comfort. Nice indoor and outdoor swimmingpool and wellness. I am sure we come again. Margriet from Holland more

What a place! The location, the service, the room, the views..... Unfortunately we stayed only one night but we are definitely going back. We had a huge one bedroom, that fit two more beds for our kids, an amazing view, a welcome fruit plate and a very friendly staff. When we checked in, the reception staff informed us how to... more

this hotel is stunning has the most amazing views rooms are lovely had the biggest selection on a buffet for breakfast i have ever seen. downside is perched on a hill,so you have to walk up and down a very steep winding driveway should you want to leave the hotel on foot. about 10 min walk to main area of... more

Stayed there two nights first week in February and service was great. Room was ok. Ask for balcony room. Spa services werent great. I got a massage and facial and the lady didnt seem very experienced or cared about what I needed. Also she didnt know much about their products. Other than the spa the food and people were great.... more

Very lovely hotel. Beds and rooms and view were really special. The staff were quite stiff but very helpful at all times. The dining room had wonderful food, but quite overpriced. A quick and lovely walk to the town of Rapallo. The weather was so so, but the hotel had a pool and steam room which kept us occupied and... more

I went to this hotel on my honeymoon. I loved rapallo and the service in the hotel was good but I had some inconviniences. I asked for a king bed, and what I got were to twin beds put together, if you were in the middle you could sink in the hole. Another thing that disapointed me was the "private... more

The physical hotel, breakfast and public rooms was sensational. Dinner, & check-in, was a train wreck. Rooms, so so. Check-in was so slow, they put half of the parties in rooms with balconies, kept calling one party by the wrong names and were so arrogant about it. The dining room stunk of old fish and people couldn't even eat their... more

We stayed at the Excelsior Palace for a week at the end of July 2007. We had a very enjoyable stay. Hotel The hotel is very well maintained. We booked the blueweek offer on their website, which worked out at quite a bit cheaper. We paid Euros 2690 for an exclusive room, bed and breakfast. They handled our email enquiries... more

y husband and I stayed here for 3 nights at the beginning of our Italian vacation. This hotel was everything we wanted and more. We have stayed at other 5+ star hotels and found this to be beautiful, and worth every penny. The staff was amazing, the beach/pool area is to die for and the quick walk into town was... more