This hotel is quite expencive and I still can´t decide whetherI think it is worth it or not. This year I paid 320 euros per night for a double room with a sea view. Last year I paid for sea view and got parking lot view. The room was much larger though so i didn´t complain. The hotel is really... more

This hotel is the worst hotel we have ever stayed in. It is infested with bed bugs and the rooms are so tiny and gross. I would never recommend this property to anyone. Also the rooms have thin walls and you can hear what is going on in the room next door. The uncomfortable beds are filled with bed bugs.... more

Let me start with the good aspects of the hotel before i go on to the bad... The location is very nice (close to the town center and railway). A beautiful building indeed and the views were lovely. Now for the bad stuff..:The staff were truly quite rude and unhelpful, the cleaning service not the best i've seen and the... more

this hotel had many of the attributes in cluding the price of a five star hotel but was so lacking in the extras that you expect. there was only internet accessfrom a computer next to the lifts on the ground floor - and it cost 5euros per half hour. the bathrooms had no no cotton wool no body lotion no... more

Let me preface my comments by saying that we had a wonderful time in Santa Margherita/Portifino, and would definitely return. However, this is NOT the hotel to stay at. WAAAAYYY overpriced for the quality of the rooms, service, and general ambience. I'll be the first to admit that I'm not used to 5 star "foreign" hotels--the vast majority of my... more

The suite was very beautifull and clean, but nothing special. The attendents were very snobbishes and I was afraid all the time of asking them anything... it seemed they were doing me a favour. This is not a 5 star service, neither a 5 star hotel. Talking about categorie, this is the worst 5 stars hotel I´ve ever been in... more

I've stayed three or four times at the Imperiale, each time has been pleasant and enjoyable, but this hotel is very expensive, and in my opinion does not warrant the 400 euros a night price tag. On this last visit, we arrived at midday, and were told our room was not ready. No problem, 2pm is the stated check in... more

We have stayed at the Imperiale many times in all types of rooms. We also chose this hotel for our wedding reception, dinner and brunch on the day after our wedding. For us, the combination of things, i.e. this hotel in this location, make it one of our favorite places in Europe to return to again and again. Santa Margherita... more

Very bad stay in july 2006 is not a 5 stars service, very bad Hotel, We will never be back there,the staff is insufficient of profession no Concierge service at all , They are always busy at the phone, with little tourism culture & information. more