We stayed at the Villa for one night for family anniversary/reunion. Service and staff were OK level but no-near 4/5 stars hotels. What we were most dissappointed and even raged was that when we asked for room change when we did not have hot water in all three rooms we stayed. One room in particular had only very rusty water... more

Health warning: despite the images on the website, do not expect palatial glamour from this hotel. We arrived on the first night of our honeymoon to much disappointment. The reception area is beautiful but that's where the beauty of this hotel ends. From the outside it has an air of faded glamour redolent of slightly seedier parts of Brighton or... more

My partner and I had a terrible experience in this hotel. We often visit 5 lux stars hotel and this was by far the worse, moste expensive experience! We booked on the phone and thee lady tolf us that the only left room was with park view. When we arrived we found out that the room was overlooking internal "service... more

Stayed for two days at the end of a recent trip. The place is expensive, no doubt, but the staff was very kind. The place is beautiful, and small enough that you feel as though you are a part of things. It's all about the little things . . reception is great, and a little note card comes each day... more

Right on the road and separated by it from the gardens this looked a bit disappointing on arrival. The pool is very small and there was not enough space in early season for us to get a lounger unless we were there by 9.30; heaven knows what it's like in August. The room we were allocated looked onto building works... more

l'hotel vaut surtout par la vue qu'il possede sur les iles boromée situées juste en face. si l'hotel est bien... more