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All 441 Milan hotels »

Grand Hotel et de Milan

5.0 of 5
Via Manzoni, 29, 20121 Milan, Italy
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Ranked #37 of 441 hotels in Milan
4.0 of 5 stars 88 Reviews
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88 reviews from our community

    Trip type
Traveller rating
    43
    26
    14
    4
    1
Date Rating
Peter361
Melbourne Australia
Contributor
11 reviews
19 helpful votes
4 of 5 stars Reviewed 12 January 2012

A very nice hotel in a good location, the bar and restaurant served excellent drinks and food. Yet again the down fall of the hotel is that you have to pay for wifi they give free Internet access on the TV but you can not down load so useless for most people, why 5 star hotels do this when basic... More

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Tuba D
Girne, Kyrenia, Cyprus
1 review
4 of 5 stars Reviewed 28 November 2011

if you want to feel in history this is a good coose, rooms are like a house personels are profational every thik is perfect, just litle far from the centrum.thy have wonderful gardens . breakfast saloon like came from the 18. centruy, More

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Louise C
London, United Kingdom
1 review
5 of 5 stars Reviewed 14 November 2011

My stay at the Grand Hotel et de Milan is by far the best experience i have had. Not just because the look and feel of the hotel itself but the staff were excellent and i couldn't have asked for anymore in terms of customer service. Arriving at the hotel late one night, i was advised that there was no... More

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mpage, Responsabile relazioni con la clientela at Grand Hotel et de Milan, responded to this review
26 January 2012

Dear Guest, Thank you very much for taking the time to share your impressions with us and let us know that you enjoyed your stay at the Grand Hotel et de Milan. We very much appreciate and treasure our guests comments as they help us tremendously to keep up the good standards and constantly ameliorate our services. I was delighted... More

Code2
Zug, Switzerland
Contributor
13 reviews
7 helpful votes
3 of 5 stars Reviewed 24 October 2011
1
person found this review helpful

If you like the classical Grand Hotel with marble, high ceilings, brass and polished wood, this is your place. If you want the Scala (3 min.), Galleria Vittorio Emmanuele (4 min.) and Duomo (5 min.) in walking range, this will make you happy. If you like impecable service, this hotel can deliver. I am a regular visitornto Milan and have... More

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mpage, Responsabile relazioni con la clientela at Grand Hotel et de Milan, responded to this review
12 January 2012

Dear Guest, Thank you very much for your kind comment of appreciation. We are truly sorry to learn that you could not rest well due to the street noise; we are pleased to inform you that we are currently evaluating the best possible corrective measures to improve the soundproofing of the windows. In the meantime we will gladly offer you... More

BoubouCherie
London, United Kingdom
Senior Reviewer
8 reviews
3 helpful votes
3 of 5 stars Reviewed 9 October 2011

I had a nice stay overall but was disappointed on some aspects. On the positives, they let me check in early and late check out. The location is really nice, 5 min walk from the opera and in the middle of the shopping area. I was however disappointed from the attitude of some staff. After I complained about the size... More

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mpage, Responsabile relazioni con la clientela at Grand Hotel et de Milan, responded to this review
31 October 2011

Dear Guest, Thank you for taking the time to post on Tripadvisor.com your experience at the Grand Hotel et de Milan. We do care about our guests and try our utmost to make their stay an enjoyable one as they will be our best ambassadors to promote our Hotel among their relatives and friends. A negative attitude like the unfortunate... More

HongKongMember
Hong Kong
Top Contributor
98 reviews
263 helpful votes
3 of 5 stars Reviewed 15 September 2011
3
people found this review helpful

The hotel is a classic ''Grand Dame'' with very high service standards to match. Could not fault arrival, check-in, bar and restaurant service and quality. Unfortunately...... The reason most of us stay overnight in a hotel is to sleep, and this proved to be totally impossible. The main road outside the front facing rooms are incredibly noisy, all night. Trams,... More

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mpage, Responsabile relazioni con la clientela at Grand Hotel et de Milan, responded to this review
29 September 2011

Dear Guest, First of all thank you very much for taking the time to share with us your feedback on your recent stay at the Grand Hotel et de Milan. We are very sorry to learn that you could not rest well due to the noise caused by traffic. I wish we could have known of your dissatisfactions immediately so... More

Leonora M
London, United Kingdom
Senior Contributor
28 reviews
5 helpful votes
5 of 5 stars Reviewed 10 September 2011

charming boutique hotel ; great location and great service. The rooms are comfortable and traditional as part of the history of Milan but comes with all modern comfort: wifi, TV program and nice bathroom; enjoyable to relax after a busy day of work. You keep away from the noise of the town. Nice area to enjoy drink...missing a casual dining... More

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googoogirl68
Sterling, Virginia
Senior Reviewer
6 reviews
13 helpful votes
5 of 5 stars Reviewed 1 August 2011
1
person found this review helpful

We really enjoyed our stay here in May 2011. The hotel is only a couple of blocks from La Scala and the Galleria. Our room was a good size, clean and quiet. The concierge was very helpful in making restaurant reservations and directing us to the main shopping areas. We loved the bar area...great snacks and drinks! The restaurant was... More

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The_Traveler_011
London, United Kingdom
Contributor
16 reviews
10 helpful votes
4 of 5 stars Reviewed 29 July 2011

A very nice hotel, located on a great avenue, walkable to Plazza Duomo, theatre, etc. Rooms were very nice though a bit small. Very clean hotel and well maintained property. Wonderful lobby to sit and have a drink (apple martinis were tasty) with friends. Service was very good from all staff. More

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mpage, Responsabile relazioni con la clientela at Grand Hotel et de Milan, responded to this review
29 September 2011

Dear Guest, I would like to thank you for taking the time to share your positive impressions about the Grand Hotel et de Milan with Tripadvisor.com readers We will do our best to keep up the good service; our guests comments will always be treasure as a valuable tool to improve and make sure that a stay at the Grand... More

Pat22202
Washington DC, District of Columbia
1 review
1 helpful vote
2 of 5 stars Reviewed 24 July 2011
1
person found this review helpful

When we got to our astonishingly small room (it did measure out to the correct size advertised if you included the bathroom) we discovered there was only one bath towel. On our way out we asked the front desk to give us another set - when we returned, still no towel- so we went to the front desk again and... More

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mpage, Direttore at Grand Hotel et de Milan, responded to this review
29 July 2011

Dear Guest, I am extremely sorry to learn that we did not succeed in providing you an enjoyable stay and I would like to extend our sincerest apologies. I am terribly sorry for the nuisance you had to go through to obtain the correct number of towels: I would like to assure you that this was a genuine oversight of... More

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