it is in a convenient location, coz it is close to metro station. Room is spacious but a bit noisy at night ciz some bars around. Service is just average. We've been charged for internet access by £2 per hour, and its connection was not that good. In addition, I could not iron my own clothes because they do not... More

Very pleasant hotel. Great value for money. Pros: Great breakfast. Lovely modern bathroom with amazing shower. Great views from balcony. Nice reception sitting area. Perfect location (walking distance to everything or metro 60 seconds walk away). Polite service (it was a little bit 'to the point' but we found that everywhere in Milan) Only con would be slightly bare bedroom.... More

Family trip and stayed 3 days in Milan. Chose this hotel because of its location and breakfast included. However, of all the hotels on our 3 week European holiday, this one proved to be the most disappointing. The staff were so unfriendly and downright snobby/condescending. Yes I get the Milan culture, but when it comes to SERVICE, treat your customers... More

Firstly the good: may I say Milan is beautiful. The position of this hotel is ideal. Many thanks to the cleaners who kept our room topped up and spotless every day. The places to visit were spectacular as well as most places to eat. The gelato is to die for as is the pizza (nothing like what we get in... More

Some of the reviews on here are extremely harsh for this hotel so I will try to give you an honest report on my stay. I stayed with my boyfriend for a short city break from the 26th - 28th March 2013. Firstly there appears to be a lot of people accusing the reception staff of being rude, I totally... More

Just returned from a few nights stay this hotel with some girlfriends. Hotel was in a great location for bars, shops, restaurants. Rooms were dated and in need of some modernization and redecoration. Bathrooms appear to have been done and are nice, good shower etc. Hotel is clean and beds were very comfy. Unfortunately you can hear every little noise... More

I recently spend two weeks travelling round Italy (for the second time) and this hotel was by far the worst. The walls are literally made of paper. Every evening we heard the entire conversation of every room on both sides of us, including their use of the toilet, tv, mobile phone, general chat and lucky for us we were next... More

I've just returned yesterday from a 3 night stay at the Ritter as part of a weekend away with 9 friends..... Don't get me wrong, I wasn't expecting the Ritz as we had got the hotel at a very low price but what I do expect from any hotel I stay in is pleasant reception staff.....and they were awful....not once... More

Great location, very reasonable price, comfy beds, clean hotel with average bathroom, unhelpful staff and lousy breakfast. The coffee machine broke every morning. Overall average score, but you get what you pay for.