I've been at the Madison several times in 2009-2011, mostly during two/three night business trips to Milan, and recently for a 1 night stay for a trip which required a stop in Milan. The Madison has been mostly renovated in the last two years. (Most) rooms are now stylish and functional, completely renovated. We did not book "superior" rooms in... More

Staff was friendly but failed to repair the window in our room which was literally falling out of its casement. Management sent in a repairman while we were out to dinner. Upon our return we were informed that repairs had been made. A quick check revealed that a repair had not taken place, whereupon the always smiling and courteous desk... More

This is the second time we have used the Madison Hotel at the end of a European vacation for an overnight stay before departing Milan Malpensa Airport the following day. It is very clean and comfortable, a 5-minute walk from the train station (and airport shuttle bus), and the staff is most friendly and accommodating. It is also a good... More

Firstly the staff are friendly enough and extremely helpful and can recommend a good restaurant nearby. The hotel is classed as a 4 star hotel but to be honest anywhere else, in my opinion, it would be maybe a 2 star hotel. The rooms are very small compared to other hotels I have stayed in, but the single bed was... More

I took a reviewers advice and asked for the 4th floor and the room was perfect. We returned later and had a room on the 3rd floor and it was nice too. The people at the front desk were very friendly and helpful and we had CNN and free wifi in the room. You have to walk 25-30 mins to... More

Quite a fresh air after a few nights in a hotel in Venice which has nothing much to say about the service, the hotel itself or the restaurant. Comfortable room with friendly staff when compare with Venice - this hotel is only a short walk to the main train station and subway. Easy acces to the well-known opera house La... More

The positive aspect of this hotel in Milan is that it is conveniently located within very easy walking distance (less than five minutes) of the central Milan railway station. It is also easy to reach the main shopping district by taxi for a fare of ten euro. For a one or two night stay it would be satisfactory for one... More

I have stayed at the hotel a few days ago and have returned again on 08/10/2011. this is now my third visit to the hotel. The friendly service and profesionalism of the staff made my stay memorable. i work for relais and chateaux hotels (the rolls royce of the hotel industry) so i am very aware of good service. Not... More

I would not recommend this hotel, staff at reception is rude. The rooms are shoe box size and a/c won't work. My room has mosquitos More