service staff below acteptable level!! Reception man give us key to room which was ocupated. Two klients get the same room! there were even no apologise for that fact. There are a lot of hotels near Central Station Milan. It is highly recomended to choose diffrent one then San Carlo. more

First, the hotel did not meet the standards of a 3 star hotel. A sign in the room says you are not allow to keep important items and money in the room and that they offer you a safe at the reception for free. DO NOT EVER PUT ANYTHING IN THAT SAFE!! My money was stolen from the safe and... more

I walked into this stale smokey closet of a room and immediately wondered how I was actually booked into this hotel (as I used a travel agent). I put my bags onto to bed (very little floor space) and proceeded into the bathroom only to find the sink in the way of the toilette so there was no way to... more

We had booked a holiday package with an airline and it included 2 nights stay in this hotel.The best thing abt this hotel is thats its just a 5mt walk from the central station. This was very convenient for us as we had planned visits to turin, padua and venice. The b/fast was very basic (bread, jam, cheese, honey, cake,... more

Please don't even think about staying at this hotel. This hotel was just terrible. The worst hotel I had ever stayed at. Arrived quite late at night as was taking a train to Venice in the morning so it was ideal next to Central Station. However, once I got to my room, I found this tiny, extremely dirty place. A... more

the receptionists were rude the room was dirty the water in the shower was warm and the outside temprerature was almost 0 degrees it was very difficult to have showers the breakfast was very poor more

We recommnend this hotel not even to our enemies. We were really shocked when we entered the room, it was extremely dirty. We went to the reception and asked for our money back and the answer was "You can not get them back. You should ask to you travel online booking agency, but if you want to leave you can... more

This was the worst experience I had in a 3 star hotel. Due to an event that was taking place in the city at the same time, it was not possible to find a room in another hotel at a reasonable price, and the "cheapest" my agent could find was a single room at 200 euro per night in this... more

This place is a dump! I looks like it hasn't has a lick of paint, new furniture and tiles replaced etc. since it open. I don't know when that was but it must have been a long time ago. Only stay here if you're on a tight budget or need to be near Central Station. more