My room was not in the new refurbished section, didn't have tea/coffee making facilities and my mini bar was not stocked, Very average hotel for a 4star rated hotel and very unhelpful staff, more

We stayed two nights from 24 August. The hotel is walking distance from Malpensa Airport train station, the Duomo, shopping, galleries and the castle. We visited Milan before travelling driving to Lake Como and found the hotel lived up to previous reviews. It has well equipped and maintained rooms and facilities, excellent service, a good breakfast and is in a... more

The hotel is well located and is very close to the Castle, Zani Viaggi tour operators and Open-Top tour bus stop. It was also a nice walk to the Duomo Catherdral which is a great area for taking photos in the large plaza surrounded by lovely buildings. To the left-rear of the cathedral is a very fashionable department store called... more

I stayed with some friends in the hotel for 4 days. The stuff was very helpful. All the rooms were very clear and comfortable. The bathroom was very clean. The position of the hotel was just perfect, very close to Duomo (5minutes by foot) and close to the Metro station. The price was very good relative with those that offered... more

We wanted somewhere clean, modern, comfortable, central for our weekend shopping trip to Milan. Despite "recommendations" from Milanese friends to stay at one the old grand 5star hotels - our past experience is that Italy doesn't do old grand 5star very well - we chose Una Cusani on basis of the reviews. The location is excellent - a short walk... more

Nice room on the 4th floor on the via Cusani side (There are 5 floors in this hotel). Room was nice size, with 2 long twin beds pushed together. LCD TV on wall, large open closet to hang clothes, large safe that fit my laptop, minibar refrigerator had enough open space to put my own bottles of water. Bathtub with... more

I stayed at this hotel twice; once in March and again in June this year. I have never traveled to Europe before so I wasn't sure what to expect and was really surprised. The staff (restaurant and bar) were incredibly friendly and accomidating, the front desk staff were more of a gamble, some were nice, others were just a snobby... more

We booked our stay here through American Express--a reputable travel agent. When we checked in, however, the hotel informed us that our guaranteed 148 euros rate was only for the first two nights. The rate increased to more than 500 euros per night for the remainder of our stay. Also, our travel agent had indicated there would be two of... more

The location, quality and good value of this hotel have already been much spoken for by the other reviewers so we'd just concur. To us what makes this place outstanding is its staff. Courteous, cheerful, and always on the lookout to help. True professionals, friendly nonetheless. Well done, UNA. Please keep it up. more