I'm not sure why there are negative reviews about the staff at this hotel. We arrived after lunch, without a booking and asked to look at a room before we decided to stay. We were shown a couple of rooms from which to choose and found the manager/owner to be very friendly and helpful. An excellent suggestion was made about... More

My sister and I spent our last night here while on a Rick Steves Tour. No fault ETBD! The rooms were nice and location great but seriously the owner and staff were not at all welcoming and seemingly unhappy to accomodate our needs. As a business owner myself I depend on my customers and they are my #1 priority. I... More

A family run hotel in a delightful position overlooking the lake. Staff are eager to please and have a ready smile. Breakfast is good with plenty of choice and it is difficult to fault the evening meal.if you decide to eat in. The room was just satisfactory with an abundance of plug sockets. And it is possible to receive BBC... More

the family is a little uptight and not what I've had experienced in the past when staying at family owned hotels in Italy. Don't get me wrong they were pleasant and helpful, but not even a smile and body language speaks ton. It could have been that they were stressed catering for to a large wedding party while I was... More

Clean, roomy, more than adequate A/C, and a wonderful terrace for breakfast We totally agree with the positive reviews of this nice place. And, reasonably priced. The entire place is beautiful, and well-situated, with a swimming pool.

Excellent hotel above thae ancient town of Orta - well worth a visit. The hotels is family run - 30 plus rooms. Our room was at the back of the hotel - simple appointments but adequate. WIFI available at a very modest cost. On site restaurant was excellent.

I was lucky enough to stay in this hotel for a business trip, the room was large and spotless with the maid visiting daily.the vievw of the lake from the balcony was amazing and the Dalmatian in the lobby nodded that family orientated touch that the hotel definitely has. A warm welcome met me every time I passed reception and... More

Six of us stayed at Hotel La Bussola 3* in June 2012. The hotel is located on a fairly steep hill a short walk from the town centre and lake. Fantastic views, lovely food and drink and dog friendly. The only thing I found off putting was the swarms of little black flies quite a few of which liked swiming... More

The host was very rude. Anytime a question was asked, she answered in rude and condescending manner. We will never stay there again. We stayed there on June 2/3, 2012