We read about this hotel in the New York Times so I assumed that it would be a good choice. Wrong! I just looked through the other reviews & perhaps we should have asked for a different room but I will tell you what our room was like. We paid extra for a very dirty balcony which overlooked the parking... more

the photos of the rooms on the website make it look far nicer than reality. The bed was the worst we had in Italy in a month of travel. Could hear the springs and almost feel them just laying down on the bed. Air con was noisy, too noisy to use at night. Breakfast room was grand but service was... more

We were looking forward to staying in this hotel after reading reviews and seeing the website, but were disappointed to find a rather basic room for a high price. The room was filled with standard 80s style furniture (probably too much of it for the size of the room) so lacked the character we expected from this hotel. The mattress... more

We expected an older building due to the name and description in loney planet. The room we were given had lots of old antiques but no air conditioning and it was very noisy starting at about 5 am. The beds were ancient and it smells old. The last fan was "broken". We talked with the charming blong woman who seems... more

The hotel is definitely more suited to tourists than business travellers--no conference facilities, weak WiFi. But if you are looking for a place that is conveniently located in the heart of old Turin--this is the place. It is close to Porta Susa train station and Porta Nuova is not that much further. The staff is very helpful and speaks English,... more

We turned up at the hotel having seen a recommendation in a guidebook. The staff were very friendly and spoke good English. We took them up on their parking facilities for a small extra cost. The location was great for the local attractions and the hotel also gave a good recommedation for food during our stay. Overall a good experience,... more

I have stayed at the hotel dogana vecchia a few times, as a student first arriving in Torino and then again as a visitor. I always return because the service is excellent and the location could not be better. It is near Piazza Costello and equal distance to both train stations. I will return to see my beloved city during... more

I stayed in Hotel Dogana Vecchia Nov 4-7th, 2005. I had reserved an historic room, but was given a more "modern" room. Once notified they happily helped me move to the room reserved. My opinion is still torn about this hotel. It's certainly not a charming hotel, a bit drab and earie. However, the reception staff is so hospitable and... more

Hotel storico....molto interessante....lo stanno ristrutturando poco alla volta, e a seconda imn quale ala dello stabole è la camera, può... more