Very nice hotel and spa, although the spa had strange hours. But will never go back and recommend anyone who stays here, watch out for the big rip-off at check out. Do not charge anything to your room, do not use the phone, do not even pick it up... Our phone bill was higher than our room rate at check out. Called a Toll-Free (800) Milan, Italy Intel Business Number and was charged nearly $300.00 for an hour converstaion. Argued to no avail, even tried to argue the point with my Credit Card company when i got the bill but that was no use either. The receptionist said there are no such thing as Toll-Free numbers in Italy. I said, since when, i have travelled to Italy many times and called the corporate office in Milan toll-free. This type of thing can still happend in Italy... so you just have to be careful, sad but reality. Avoid this hotel...
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