The hotel is good, but too much expensive for the service! In every moment you have the sensatins to say "thanks!" and the reception service is terrible: ask for somethink and you will receive a rude answer!

We did enjoy our stay here recently, the staff is very friendly, the rooms very clean, spacious and comfortable and the hotel is situated in a quiet location, still within walking distance to town. The wellness area is fabulous and spending a few hours there was bliss, a program of daily activities is also provided.We were a bit disappointed with... More

Quite simply the best hotel I've stayed at in years of trips to Italy. The grounds are immaculate and the rooms and interior of the hotel are the cleanest I've seen. Rooms are spacious and the hotel is a short, romantic walk from the old city of Merano. What makes this hotel the best, however, is the remarkable staff. The... More

This was a perfect hotel for an active and luxury vacation. We were upgraded to a junior suite which was wonderful. Beautiful views, convenient for walking into the city. Great activities director. We participated in the mountain walk and the bike ride. More strenuous hiking easily available with a short drive. Excellent breakfast. We did not have dinner at the... More

If one is looking for a first-class wellness and Spa experience this is the place to be. The hotel staff is friendly and outgoing. The service is very good. Our room well equipped and comfortable. Contrary to what the hotel claims, the kitchen is good but far from gourmet. (At least during the evening we eat there). In general the... More

Booked into this hotel for a short getaway planning to only spend one night, as it is only 130 kms from our home in Switzerland. On arrival we were given a very friendly greeting and shown around by a young man with perfect English language skills. First impressions were so good - beautiful garden setting, vine covered outdoor dining areas,... More

Very nice, clean relaxing hotel. Hotel front desk promised an English paper and it actually was on our breakfast table the next day! Food very good, the breakfast a bit light by 4 star standards. Staff very friendly and always looking to help.

Just returned from Italy during which we spent four days at this Hotel. When my brother and I arrived we were greeted in the most friendly was by Fabian. He immediatly checked us in and took care of our luggage, despite us being three hours early. Our time here was so exceptional we extended our stay by an extra night.... More

Very nice spa hotel in a quiet area of Merano. Very elegand place, suite very comfortable, excellent food. I suggest this superb hotel to whom would like to spend a right holiday in Merano