We stayed here for a week in April, and thoroughly enjoyed our stay. Even before setting foot in the hotel staff were on hand to help with our luggage, an all the staff we dealt with - check-in, reception, restaurant, mini bus drivers, cleaners, were superb and could not have been more helpful. Our room - 603 - was a... More

This hotel is located just outside the pedestrianised village centre, all of 2 minutes walk away, and is none the worse for that. Fabulous views across the village to the Matterhorn. About 5 minutes walk to the gondola and to the chairs on the other side of the village, but why get hot and bothered when there is an excellent... More

The hotel is reasonably well located and equidistant from the two points of access to the skiing in this area. The chairlift is around a 5 minute flat walk whilst the gondola and cable car station is a stiff uphill hike. The hotel runs a minibus but expect to wait 15-20 mins for your turn as it generally alternates between... More

Very nice family run hotel. Close to the center and slopes with minibus service to the lifts that helps especially in case you have small children. Service was exellent and as a bonus we were upgrded to a suite having an own jacuzzi instead of junior suite (note that kids are not welcomed in the spa after 15.00 and do... More

Stayed at the Sertorelli for a few days in January. Hard to find fault with the hotel other than the €10 charge to use the spa after 1500 hrs. Room was spacious, lovely bathroom although the shower cubilcle rather on the small side. The balcony offered a good view of the village and Monte Cervino (Matterhorn). I was impressed by... More

Stayed here at the end of January. The food was very good with a great variety on the menu. Rooms were spotlessly clean and very large. Spa area was nice however the ten euro charge after three o clock took some swallowing. Must say the ski chap in the hotel hire shop after you got over the language barrier (he... More

This is our second stay at Sertoreli hotel. A family run hotel for several decades. Most welcoming to our children. The breakfasts and the evening meals were divine. Probably the most delicious lasagne I have ever tasted. With in 5 min walking distance to the slope but the hotel runs a super efficient minibus collection and drop off to the... More

Good hotel with a good location. Close to shops and main lift. The hotel provides a free minibus, which was excellent, to and from the lifts. Nice rooms and SPA facilities. Fitness needs an update. Superb restaurant with really good halfboard. After you can have coffee and a drink in the bar. The only negative thing was the man in... More

We are the hard core of a one time large group which has been visiting various Alpine resorts for the last 33 years. For four out of the six of us this was our first visit to this hotel and,for three of us,to Cervinia although we had all been to Zermatt over the border in Switzerland a few times before.... More