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The Westin Hotel Europa & Regina, Venice


The Westin Hotel Europa & Regina, Venice
Hotel class 5 of 5
San Marco 2159, Venice 30124, Italy
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Traveller Reviews

79% Recommend
4.0 of 5 stars 252 reviews
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By trip type
All (252)
[ Date ] [ Rating ]
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5 of 5 stars
Brisbane
25 Jun 2009 | Trip type: Couples
2/2 found this review helpful

This hotel was the highlight of our trip. Our room overlooked the Grand Canal and was more than we hoped it might be. The Concierge and desk staff were so accommodating and friendly. The position could not have been better . more

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5 of 5 stars
London, United Kingdom
23 Jun 2009
4/4 found this review helpful

This is a wonderful hotel if you go with realistic expectations. I have stayed here about a half dozen times going back over the course of fifteen years or so, and I always look forward to my next return. The location is superb. The back of the hotel is literally on the mouth of the Grand Canal, and a just... more

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5 of 5 stars
Florida
19 Jun 2009 | Trip type: Couples
3/3 found this review helpful

I am a Gold Member of Starwood Hotels and only use Starwood every time we travel. The Westin Europa is a perfect example of why I only use Starwood. The guest service level at this hotel is amazing. Most employees have 10 and 15 year badges and you can tell a level of service and how the hotel will be... more

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5 of 5 stars
NM
18 Jun 2009 | Trip type: Couples
0/3 found this review helpful

This is a beautiful hotel located right on the grand canal steps aways from all the major sights. The staff is helpful and the rooms are beautiful. We were staying on points and still got upgraded to a fabulous room. more

Management response from
exeoff, manager

Thank you for taking time to share your comments and compliments. We take great pride in the high standard of training that all our staff receive and it is rewarding to learn we were successful in meeting your expectations. We hope to welcome you back to Venice soon. Please do not hesitate to contact us directly for assistance or for...

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5 of 5 stars
St. Louis, Missouri
14 Jun 2009 | Trip type: Family
2/2 found this review helpful

A wonderful hotel for a first time in Venice: although we knew that arriving by taxi reserved through hotel was a splurge (it is not that hard to find the hotel from San Marco) we knew we'd be tired after a long trip and wanted the pleasure of arriving by boat to the hotel. This hotel was previously the palace... more

Management response from
exeoff, manager

We are delighted to learn you had a fabulous stay with us at The Westin Europa and Regina and thank you for your review. The transfer in by water taxi to our Grand Canal location is an experience that really stirs the emotions and a great way to reach us. As you mention, due to the structure of our historical...

Tutto bene !
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5 of 5 stars
Kentucky
14 Jun 2009 | Trip type: Family
0/3 found this review helpful

We stayed 2 nights in a partial Grand Canal view room. It was bit small for 570 euros per night but the view made up for it. We had to view the Grand Canal from the side. The location was excellent ! 5 mins walk to St Marks square , Doge's palace and St Mark's Basilica. We toured the GC... more

Management response from
exeoff, manager

Thank you for taking the time to write your review. It certainly pleases us to learn you enjoyed your stay at The Westin Europa & Regina, the personalised service you received, and the recommendations and expert local knowlege provided by our Clef d'Or Concierge Desk. Our Grand Canal location close to St. Mark's Square does indeed place Venice at your...

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5 of 5 stars
Riyadh, Saudi Arabia
9 Jun 2009 | Trip type: Couples
2/2 found this review helpful

The best hotel I could ask for such nicest city on earth. Ideally located next to Piazza San Marco (city center) and w/in walking distance to everything else. Free boat-shuttle to Murano with privilege access to the key glass factory. Great food, staff, and reception. Best Italian breakfast buffet ever. The rooms are just spacious and amazing. I got a... more

Management response from
exeoff, manager

Thank you for taking the time to post your review and for your exquisite words of appreciation of your recent stay at The Westin Europa & Regina, Venice. Your praise of our staff, food, services, and spacious suites does make us proud as our whole team works exceptionally hard to make every guest feel special and each stay personal. Our...

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4 of 5 stars
new york
6 May 2009 | Trip type: Friends getaway
1/1 found this review helpful

This grand old hotel, where we have stayed on numerous occssions, is getting a little long in the tooth. While the hotel recetion, porters, concierge and staff wee extremely courteous, more attention must be paid to keeping the old gal in tip top shape befitting a 5 star hotel.. Forget that we did not get our desired rooms the first... more

Management response from
exeoff, manager

Thank you for your continued preference and for taking time to write your review. Your compliments of our Reception, Concierge and staff are rewarding. We do also value your negative feedback, as this ensures our quality and service continue to improve and evolve. Please be assured your comments are being addressed so that others will continue to experience the quality...

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5 of 5 stars
Tacoma area
2 May 2009 | Trip type: Couples
4/4 found this review helpful

Just back from a late April stay in this great hotel. The hotel is on the grand canal about one block from St Marks square. We took the water bus to the St Marks stop and walked the block to the hotel. Many people take a private water taxis and that is the way that the hotel recommends you to... more

Management response from
exeoff, manager

Thank you for sharing your comments regarding your recent stay at The Westin Europa & Regina. Our dreamy Grand Canal location does place us off the main street and the most convenient way to find us is, as you mention, to arrive via water. It is also a spectacular way to get your first view of Venice. Of course arriving...

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4 of 5 stars
Newport Coast, Ca
30 Apr 2009 | Trip type: Couples
1/2 found this review helpful

My girlfriend and I checked in last Tuesday. We stayed for 3 nights on SPG Points and Cash. We arrived to the hotel at about 4:30 PM by water taxi. If you are staying at this hotel, take a water taxi. The taxi pulls up directly in front of the hotel on the water and the bellman immeditaley greets you... more

Management response from
exeoff, manager

Thank you for your feedback and for taking the time to leave your comments. It delights us to learn you enjoyed the refreshing decor of one of our newly renovated water view rooms, and the food experiences and service offered by Bar Tiepolo and Restaurant La Cusina on the Grand Canal. Our goal is to make sure each of our...

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The Westin Hotel Europa & Regina, Venice Also Known As

Address: San Marco 2159, Venice 30124, Italy