This is a wonderful hotel if you go with realistic expectations. I have stayed here about a half dozen times going back over the course of fifteen years or so, and I always look forward to my next return. The location is superb. The back of the hotel is literally on the mouth of the Grand Canal, and a just... more

I am a Gold Member of Starwood Hotels and only use Starwood every time we travel. The Westin Europa is a perfect example of why I only use Starwood. The guest service level at this hotel is amazing. Most employees have 10 and 15 year badges and you can tell a level of service and how the hotel will be... more

This is a beautiful hotel located right on the grand canal steps aways from all the major sights. The staff is helpful and the rooms are beautiful. We were staying on points and still got upgraded to a fabulous room. more

A wonderful hotel for a first time in Venice: although we knew that arriving by taxi reserved through hotel was a splurge (it is not that hard to find the hotel from San Marco) we knew we'd be tired after a long trip and wanted the pleasure of arriving by boat to the hotel. This hotel was previously the palace... more

We stayed 2 nights in a partial Grand Canal view room. It was bit small for 570 euros per night but the view made up for it. We had to view the Grand Canal from the side. The location was excellent ! 5 mins walk to St Marks square , Doge's palace and St Mark's Basilica. We toured the GC... more

The best hotel I could ask for such nicest city on earth. Ideally located next to Piazza San Marco (city center) and w/in walking distance to everything else. Free boat-shuttle to Murano with privilege access to the key glass factory. Great food, staff, and reception. Best Italian breakfast buffet ever. The rooms are just spacious and amazing. I got a... more

This grand old hotel, where we have stayed on numerous occssions, is getting a little long in the tooth. While the hotel recetion, porters, concierge and staff wee extremely courteous, more attention must be paid to keeping the old gal in tip top shape befitting a 5 star hotel.. Forget that we did not get our desired rooms the first... more

Just back from a late April stay in this great hotel. The hotel is on the grand canal about one block from St Marks square. We took the water bus to the St Marks stop and walked the block to the hotel. Many people take a private water taxis and that is the way that the hotel recommends you to... more

My girlfriend and I checked in last Tuesday. We stayed for 3 nights on SPG Points and Cash. We arrived to the hotel at about 4:30 PM by water taxi. If you are staying at this hotel, take a water taxi. The taxi pulls up directly in front of the hotel on the water and the bellman immeditaley greets you... more