this could be a lovely hotel, ideally placed for sighteseeing, being about a 2 minute stroll from st marks square. the room was small but adequate and clean, however the staff, without exception were surly and arrogant, a request for coffee was met with a snapped reply of "Closed", asked when the bar opened, the same sort of response, "closed".... more

We reached venice and had our ebooking with us, found the hotel with ease as it was 20 steps away from Piazza San Marco which we reached by boat. The staff was polite and due to over booking we were upgraded to a deluxe bedroom in the new wing without any extra charges. Got a jacuzzi with that wich was... more

The hotel has an excellent location, near to the San Marco Square. Unfortunately, they do not make efforts to be nice. We have stayed in 6 hotels in Italy and this was the most expensive and the poorest one. more

Really good location, just walk out, and you're there.. The Hotel was somewhat tired, but clean. The room was quite cramped, and expensive (was discounted as a late booking which made it acceptable). The breakfast arrangements were not nice, being managed by the local female leader of the Gestapo. Was moaned at for arriving at 10;20, when it said it... more

Good location just off San Marco, comfortable and spacious bed, decor attractive in an old-fashoined way, overall good value more

we were celebrating our wedding anniversary and the stay was most enjoyable the hotel was in a perfect location to san marco sq, shops and restaurants breakfast was good although dining room looked nothing like picture on website abit disappointing, staff were helpful will definately stay here again more

The staff was extremely friendly, helpful and spoke English like they had all their lives. We didn't have any problems with the hotel, just can't expect fancy four-star U.S. hotel standards. Some of the towels had seen better days, and the decor was old. The bed was comfortable and the location is excellent. One thing to note is that in... more

This hotel is in a great position for visiting the sights of Venice. It’s situated between St Marks Square and The Pont Vehicio, both a short walk. My advice would be to check very carefully on a map of Venice exactly the location of the hotel before you go as you really do need to know what direction to take... more

We arrived late at night and a policeman guided us to the hotel. The porter took us to our room and the reception staff were friendly and quick. We asked for more pillows and got them within 5 minutes. Had a camp bed which was lovely although took up some room. Amazing bath with whirl pool. CNN news on TV.... more