My wife and I had this hotel booked as a pre-night before a cruise. Your water taxi pulls you right up to it so no bridge/luggage drama was had. Got there at 10 am, check-in was 2 pm. They held our bags but room was ready at 12:00pm. Awesome. Our room, 209, was one of the few that had a... more

My wife and I just spent 5 days at the Metropole. We had booked a classic room (#243) which had one window overlooking the garden. The room was of decent size but the poor lighting, antique style furniture with "antique" wall paper (it really deserves changing !) and little light coming through the window were somewhat depressing. This is not... more

Stayed here over the weekend and was really unimpressed with the service. The hotel is in a great situation and the room ok but was shocked by the attitude of the reception staff who had obviously had a long season and were very unwelcoming. Jaded and arrogant might sum up their attitude to clients. A captive market means that a... more

Metropole was a great homebase for Venice - only 5 minutes or less off of St Marks Square and right on the main strip - but not too noisy - and great service - concierge was excellent - funky decor but comfy and a cool restaurant - again a bit avante garde and a little pricey. Our only complaint was... more

From walking through the doors the service was excellent, nothing was too much trouble from helping us regarding transport and giving directions. The staff were attentive, pleasant and always a smile at all times. Breakfast was more than we expected from a continental breakfast, the range was to everyones choice with a lovely peaceful garden where we could eat at... more

We had two nights in Venice at the Metropole Hotel, perfect location, on the water, the view is amazing, the restaurant, fantastic, a perfect place for a cafe or romantic dinner overlooking a beautiful city. The rooms are well done with opulent venetian beds, curtains and modern bathroom in white marble. We were pleasantly surprised with Metropole and will recommend... more

After check in arrived in room to find 2 cigarette butts on the floor. Room O.K for Venice standards but 3 star on international standards. We found the velour and red quite tacky. Bathroom average standard but I doubt you could ever really revamp it. Lobby and lounge area smelt of really cheap incense as if they were attempting to... more

We stayed here four nights in early May,2009. Booked a Jr.Suite under a promotion that the hotel had - four nights for price of three --. Great hotel, excellent service, spotlessly clean rooms. We asked for a quiet room, and that is what we got. No spectacular view ( we knew that when we asked for the quiet room) but... more

Pros: - location (5-10 mins walk to San Marco Sq, and right on the waterfront) - lovely old world charm, and interesting curious throughout the hotel - the tranquil courtyard for breakfast Cons: - the standard bedroom was a bit small, and the bed was not a double but in fact two singles made-up as a double. The room was... more