Yes, we got moved to another Hotel for one night, but then moved back for the rest of our stay, in to a nice room over looking the San Moise canel (Room 105 - Recommend). They moved our cases for us...so not a problem...Moved to the Ca Fortuny (a sistor hotel) for the first night which was small and know... more

went to this hotel because we wanted directions to its sister hotel, the ca fortuny. the staff were very rude and unfriendly. i cant believe all the positive reviews. its just not like that.. the one and only good thing about this hotel is the location.. that is if you are not fobbed off to an other hotel. we met... more

Excellent location. Charming 16th century palazzo near the grand canal more

This hotel had larger rooms and better bathrooms than we had expected for the price. Hotels in Venice are extremely expensive, so this place was great value. The location is excellent, very close to St Mark's square. However we did have trouble finding the hotel when we arrived at about 10pm. The street numbering is very confusing in Venice. Once... more

We had a great experience at this hotel. We had no problem with checking in. They didn't try to change our room or hotel. We booked through Orbitz, and maybe that's why it was smooth. Our room was small, but very comfortable. The towels were great. They also put a lot of towels in the room, and were very prompt... more

I am staying in this hotel as I write this review. We first arrived very early 10:00AM (due to our train arrival schedule). We went to the hotel to check our bags with we had no problem. The desk clerk said check in was at 2:00PM. We did some sight seeing and came back to relieve ourselves from the heat... more

Terrible experience! We arrived, quite tired after a long day of travelling, to be told that we couldn't stay at the hotel because many of their rooms were out of service! They had arranged for us to stay in a different hotel in a totally different part of Venice. After expressing our disappointment, they finally offered to get us a... more

We originally reserved the Hotel Ateneo, but they changed us to their sister property, the Hotel San Moise. We could hardly believe our luck. The building must be an historic mansion from the 18th Century or so. Our room had 18' ceilings (or so), tomato-red marble walls, marble floor, gondoliers going by on the canal outside our window, and an... more

The rooms at this hotel were comfortable, clean and nice. The hotel was situated in a great location, walking distance from the Basilica di San Marco and another attractions. Our room was equipped with a television, air conditioning and mini bar. The free breakfast had the best selection of our whole trip – an assortment of croissants, breads, cheese, meat,... more