Very well situated near P. S. Marco. Comfortable rooms up very steep stairs. Staff welcoming and take an interest. more

The hotel appears to be in the process of renovating-apparently starting with bottom floors. The common areas and stairways are well worn but clean & welcoming. I found the staff helpful in some areas. We were in a room on the third floor- no lift however staff assisted with bags. Unfortunately as you rose each flight so did the temperature.... more

We stayed here at the begining of July for our Wedding Anniversary. I picked the Hotel from the airmiles website. I chose it for its proximity to St Marks. We arrived in Venice on Jet2 from Leeds and walked down to catch the Water bus we got off at the stop before St Marks square as suggested on the hotel... more

I can start by saying that this hotel is dirty, no air conditioning in the common areas except the lounge downstairs, which even then is on low setting. The carpets are filthy, the decor is atrocious and the rooms are overpriced and way too small. Don't bother getting a room for 4, they should all be for 2 people max.... more

We arrived back last night after a wonderful 3 night stay. The whole holiday went without a hitch. The bus from Trevisio airport is extremely well organised and excellent value.We chose to walk from the bus station to the the hotel Castello it was tiring but worth it, on way back it only took 30mins because we knew the streets... more

I have just returned from a 6-night stay at the Hotel Castello and while the location was very good (being right behind St. Mak's Square) I was very disappointed. The room was clean but, unfortunately, that's the only good thing I can say about it - it was uncomfortably tiny and cramped and the decor was shabby and dated. I... more

Thank you very much, although the hotel was tucked away in a side street off a square, it turned out to be a hidden gem. Ideal for doing Venice, so close to St. Mark's Square. The staff and management of the hotel were wonderful, polite and helpful, whilst the hotel may have been outshone by grander establishments, it proved ideal... more

We arrived on the hotest of days. We found it well as we did a google map search. Close to Grand Canal,sights and shops all on foot. From the dashing gentlemen at the front desk to the charming West Indian who was a great fan of our Aussie cricket team and the lovely breakfast lady with a never ending smile,... more

My wife and I booked on the spur of the moment for our wedding anniversary. I then read the Trip Advisor reviews and was a little concerned at what we might find. Why were people making such a fuss? It's position is great, the rooms are clean and well presented, breakfast was fine and we found the staff to be... more