First, this location is excellent, close to San Marco and easily reached from Vapporetto. My wife and I stayed in a Junior Suite and could not believe how plush, large and comfortable it was. On the other hand my mother in law stayed in a deluxe double and was not impressed. Her shower was tiny and the room was so... more

last year in july 2008 , we booked online hotel ponte dei sospiri and we found a wonderful gem in the middle of ''venice''. this year having decided to spend a few days in italy,we booked through booking.com the same hotel.it is still a wonderful gem and the person in charge of the reservation had the very delicate attention to... more

Our trip was to celebrate my 60th birthday and was much aniticipated. Unfortunately due to baggage handling problems at Gatwick, we arrived in Venice but our suitcases didn't! On our arrival at the hotel the receptionist immediately took control, rang the airport to establish the situation and from that point the hotel did everything they could to re-unite us with... more

I have just returned from this hotel, where I stayed for 4 nights with my hubby in celebration of our 10th wedding anniversary & his birthday. Whilst in Venice we also renewed our vows. I was impressed by the service of this hotel even before I arrived. I emailed several queries and requests and all were efficiently dealt with, including... more

Excellent position , charming staff. Our room did not have a canal view (all full), no matter as we were out all day and night anyway. The a/c was adequate, lovely Italienate appointed room (if you like OTT-I do !), gold wardrobes, side tables, huge glass chandelier, richly draped curtains ,bigger than I had anticipated actually, with a very large... more

lovely friendly staff, super location and great breakfast. we loved the bathroom and the main room was a bit small but all very clean more

When we booked this Hotel, the #1 thing we were looking for was A/C. The Hotel website had said it had A.C.... When we arrived at the Hotel the windows were all open in the 'lobby'...that set an alert off right away. They then showed us to our room and it was HOT AND STUFFY! When we asked the concierge... more

This hotel is wonderful we had room 250 with views of the bridge of sighs and canal. the hotel was a short walk to st Marks square and all that venice has to see. the room was nice and cool as the weather was in the thirties . Breakfast served in your room was very nice and plenty. There was... more

The hotel is well situated for all amenties and is just two minutes from St marks square. Staff were really courteous and friendly. We up graded to a canel view which whilst we could not see the Bridge of Sighs due to building work was worth the extra money. Breakfast was pleasant and served in your room. All in all... more