Room clean and serviced daily - but this is certainly not a 3/4 star Hotel. During our entire stay (4 Nights) the bar and restaurant were never open. we booked out on a thursday morning and returned later to pick up luggage - we were not able to get even a glass of water. Reception staff told us to get... more

We stayed in this hotel for one night. The rooms were clean, the decor was very modern (loft style). The bathrooms were well fitted. The front desk seemed helpful, although we did not really make any out of the ordinary demands on them. The breakfast was good with a pretty big spread. The location is a bit out of the... more

This was my second visit to Venice. I visited before as part of a group tour and stayed in the San Marco plaza. This time around I elected to stay in Cannaregio after doing some research on this site. I was not dissapointed. We took a vapporetto to the St Alvise stop. We had a lot of luggage so I... more

I stayed 3 nites in this hotel in a junior suite for 5 people. The room was very spacious (one mezzanine floor) and comfortable. The quality of the beds were ok but the sofa-bed was a bit tired. The bathroom was ok though there was not enough water's pressure to take a proper shower - women suffered when washing the... more

Stayed at the Residenza April 2009 and had a lovely stay would agree the coffee is undrinkable but does not spoil the stay.Breakfast was fine fresh croissants and the usual continental fare I think people expect to have a full blown english breakfast you are in Europe for pity's sake! Bedrooms are spacious and clean with all you need for... more

Location: Great location if you do not want to be exactly in the center. Nice places to walk around, my 6 years old daughter enjoyed playing in the ghetto nuovo square (5 minutes from hotel). Cheap bars to have something beside the small canals. Room: The family room was a two storey which has been prooven very difficult. Also, no... more

room clean, rather dark, empty, with strange and ugly plastic furniture. bathroom small good, quiet location expensive restaurant breakfast with lots of different food, all of poor quality, including the coffee. certainly not a four star hotel. very poor value for money more

Very minimalistic hotel, Bed was very hard room was cold and heating did not work, Had to ask twice for more blankets and pillows, Some reception staff unhelpfull when asked for more hangers as we found 7 trouser hangers and only 2 shirt hangers in the room i was told at first that was all they had available and a... more

Off the main tourist areas, so quiet location. Excellent, helpful staff. Walkable from train station; 10 - 15 minutes depending on crowds. Big, comfortable bed, mini-bar, in room safe. This was a standard room. Be aware though -- no tea / coffee making facilities in room as advertised. Good selection at breakfast, including fried or scrambled eggs. Would definitely put... more