We had booked this hotel prior to reading the most recent review and we were worried as it had been rated so poorly. However, this was in complete contrast to what we found. The hotel was in an ideal location just off the square. the two hotel staff that we met were very friendly and helpful. We were on the... more

We spent 2 nights in this we thought was a nice an romantic hotel (if you check the website that's the idea you will get), but it wasnt. First, we were accomodated in a second building, with no lift, two ramp of stairs with our huge bags. Second, our room even if in modern style, when in the website you... more

The hotel is very close to St Mark's square, about 15 yards from the entrance and in the winter, when we went, it is not heaving with tourists, I wouldn't like to comment on whether this proximity to tourists in the summer would be a good or a bad thing but for us it was ideal. The receptionist was very... more

The best location in Venice with rooms looking out directly over StMarks Square. From our room we could see the Basillica, Campanille, the Lagoon and the Square itself. WOW! Just make sure you book a room with a view! The staff were also incredibly friendly from the first moment we arrived to the moment we left. more

We arrived in Venice on a hot day in July. San Marco square was packed with people and we felt doubtful about our decision to base ourselves in the hub of the tourist section of Venice. However, we followed the detailed instructions on Hotel Residence Relais’ website and easily found our accommodation, up a laneway, just a few steps from... more

Arrived at St Mark's Square. First time I had ever been to Venice. Must have passed the tiny alleyway off the square, a few times before we ventured down it to find a doorway with the hotels name above it. Modern interior to the stairway and then a tiny reception desk on the landing, with a very smiley, eager to... more

We've just returned from an amazing 5 night visit to Venice for my girlfriend's birthday. Location is perfect, just off St. Mark's square and 5 minute walk to the Rialto bridge. Staff are all friendly and helpful. We had the top room with a private balcony which was lovely to have breakfast on and chillout on the warm evenings. Breakfast... more

What a great find! We arrived on the first day of our honeymoon to Venice and Florence and couldn't have been happier. David welcomed us by immediately upgrading us to a suite - BEFORE he knew we were on our honeymoon! Everyone at this hotel was absolutely wonderful. They were always happy not only to show us the best restaurant,... more

We spent 4 nights in June 2005 at this hotel. We made our reservations through veniceby.com. There were not any problems checking in or settling the bill when we left. The cost was 290 euros per night which was well worth it given the wonderful location, size of the suite, and comfortable bed. We chose their suite at the top... more