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All 388 Venice hotels

Hotel Astoria

951 Calle Fiubera San Marco, 30124 Venice, Italy
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Hotel Astoria
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24%
Ranked #345 of 388 hotels in Venice
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101 reviews from our community

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Date Rating
Cambridge, Massachusetts
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 30 May 2013

ill start by saying it is unbelievably close san marco square which was great but other than that there was literally not one good thing i could say about the place. we stayed for three nights and my girlfriend and i seemed to find a new bug bite on each other every morning, we told the front desk women and... More

Was this review helpful? Yes 1
HotelAstoriaVenice, Responsabile relazioni con la clientela at Hotel Astoria, responded to this review
6 June 2013

We are sorry to read the guest's disappointments as we feel so sad on reading he didn't enjoy his stay in our property , we'd like to have him again here as our guest in order to try again to make his accomodation as best as possible. Of course he's not picky and can handle every bad accomodation he gets... More

2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 30 May 2013

This place is TERRIBLE. The customer service was downright awful. I would happily pay 5 to 10 euros more to avoid this place. The location is the ONLY good thing about this place. The front desk manager lied to me telling me there were no maps. An hour later when his shift changed... the next employee handed me a map.... More

Was this review helpful? Yes 2
HotelAstoriaVenice, Responsabile relazioni pubbliche at Hotel Astoria, responded to this review
31 May 2013

Hotel Astoria's staff and management is always sorry to read such negative feedbacks. All the personnel is aware about some lacks in the property's rooms and services and like to apologize for that. Both staff and management tries anyway to make their guests stay as comfortable as possible. what is not beared by our hotel's staff is the lack of... More

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Edinburgh, United Kingdom
Top Contributor
88 reviews 88 reviews
10 hotel reviews
Reviews in 28 cities Reviews in 28 cities
101 helpful votes 101 helpful votes
4 of 5 stars Reviewed 26 May 2013

I admit I did read the "Horror" reviews from other travellers below and I must say if you're looking for a hotel just two minutes walk away from St Marks square, or a ten minute stroll to the Riatlo bridge with all the shops, restaurants etc. Then this is the hotel for you folks, providing you're not looking for a... More

Was this review helpful? Yes
See 13 more reviews by bigb67 for Venice
HotelAstoriaVenice, Responsabile relazioni con la clientela at Hotel Astoria, responded to this review
29 May 2013

Dear Sir, We'd like to thank you for your sincere and honest feedback on our property. Too much bad comments are thrown usually to our establishment that is just a simple and easy place where to spend a couple of days in venice. Most of the people that wrote previously forgot the money they saved booking a room in our... More

UK
Top Contributor
68 reviews 68 reviews
9 hotel reviews
Reviews in 24 cities Reviews in 24 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 11 May 2013

This budget hotel was an amazing find and I would definitely use it again. Whilst the rooms are small the bathrooms are reasonable and how much time do you spend in your room? It's literally 5 mins walk from st marks and also the water buses from the airport. Location couldn't be better Room very clean with tv and fridge.... More

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See 6 more reviews by SarahCUk for Venice
Philadelphia, Pennsylvania
Senior Contributor
40 reviews 40 reviews
8 hotel reviews
Reviews in 14 cities Reviews in 14 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 17 February 2013

My boyfriend and I took a trip to Venice during Valentine's Day and stayed in Hotel Astoria for 4 nights. We had arrived expecting to be in a room with two other people, and were told instead that we would have a private room, which was a nice surprise. While I have to agree with most of the other reviews... More

Was this review helpful? Yes 1
See 3 more reviews by KAW218 for Venice
Uruguaiana, RS
Senior Contributor
27 reviews 27 reviews
12 hotel reviews
Reviews in 9 cities Reviews in 9 cities
17 helpful votes 17 helpful votes
1 of 5 stars Reviewed 21 January 2013

This hotel is the worst hotel I have seen!!! The rooms are FILTHY, as well the bathroom!! There were MOLD and STAINS wherever we looked at!!! Space even for walking?!?!? Where??? NO AIR-CONTIONING, NO elevators, the TV was the first one invented and small, there were NO frames in the doors. The breakfast was little and very bad!! There wasn't... More

Was this review helpful? Yes 3
HotelAstoriaVenice, Responsabile relazioni con la clientela at Hotel Astoria, responded to this review
31 January 2013

Dear Customer, We are sorry to read all your disappointment about your stay in our Hotel. We'd like to thank you for your feedback that will help us to improve our services in the future. We'd like also to reply at some of your declarations that are maybe too excessive. First of all, our property is not filthy at all... More

NA
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 19 January 2013

1. hair found on pillows upon check in 2. protruding rods in basin 3. TV not tuned to any channels 4. window could not be closed properly 5. bath room floor uneven resulting in pool of water after shower 6. poor service

Was this review helpful? Yes 1
HotelAstoriaVenice, Responsabile relazioni con la clientela at Hotel Astoria, responded to this review
31 January 2013

Dear Customer, We are astonished on finding that you put only 1 point at our property. We totally respect your disappointment and are sorry to read it , but we thing that many of your complaints could have been solved easily during your stay. Let us reply to all of them: 1.Hairs could have been came from outside ( the... More

Alderney, United Kingdom
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 11 November 2012

This hotel is basic, so if you want a cheap hostel, close to everything and easy to find, then it's not bad. I can see why the staff get the reviews they get here. The owner/manager seems friendly enough but some of the young boys working for him need a course in public relations. They barely engage in conversation, just... More

Was this review helpful? Yes 2
See 3 more reviews by Thursawilde for Venice
HotelAstoriaVenice, Responsabile relazioni con la clientela at Hotel Astoria, responded to this review
13 November 2012

Dear Madam, We'd like to thank you for your feedback. We clearly remember of you , and would like to apologize if someone of our staff acted rudely to you, we are sure it was not their intention. Some people don't understand that Venice rates standards are a lot higher compared to other italian tourist towns , some others just... More

Home
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 17 September 2012

Where do I begin? I was not shown to my room, but that didn't really matter. I did, however, ask that someone bring my bags up. 30 minutes later, I had to go back down and ask again. The door would not lock properly every time. The carpets were torn, threadbare, and stained; the torn ones on the stairs were... More

Was this review helpful? Yes 1
HotelAstoriaVenice, Responsabile relazioni con la clientela at Hotel Astoria, responded to this review
19 September 2012

Dear Miem, We would like to thank you for your review , we'd like to apologize for all the discomforts you had during your stay in our Hotel, but we think that we should discuss more about some of your complains. Where do we begin? Firstly , we'd like to say that what we usually write down here are not... More

Montreal
Contributor
15 reviews 15 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 25 August 2012 via mobile

It was very hot in Venice. The hotel does NOT have airconditioing. There were almost 30 steps to the first floor. The door does not really lock properly. The bathroom was small. The floors were not even.

Was this review helpful? Yes
See 2 more reviews by MontrealDrexM for Venice
HotelAstoriaVenice, Responsabile relazioni con la clientela at Hotel Astoria, responded to this review
27 August 2012

Dear Sir, We are sorry to read you didn't enjoy your stay in our Hotel ,and would like to apologize. As about your comment , we totally agree about the extraordinary unexpected weather that affected Venice last August ( that it's not our Hotel's faul anyway ). Hotel Astoria** is not air conditioned , it's clearly written on all our... More

 
 
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Additional Information about Hotel Astoria

Also Known As:
Astoria Hotel Venice
Address: 951 Calle Fiubera San Marco, 30124 Venice, Italy
Region: Italy > Veneto > Province of Venice > City of Venice > Venice
Hotel Style:
Ranked #345 of 388 hotels in Venice
Price Range: £
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