This place is TERRIBLE. The customer service was downright awful. I would happily pay 5 to 10 euros more to avoid this place. The location is the ONLY good thing about this place. The front desk manager lied to me telling me there were no maps. An hour later when his shift changed... the next employee handed me a map.... More

I admit I did read the "Horror" reviews from other travellers below and I must say if you're looking for a hotel just two minutes walk away from St Marks square, or a ten minute stroll to the Riatlo bridge with all the shops, restaurants etc. Then this is the hotel for you folks, providing you're not looking for a... More

This budget hotel was an amazing find and I would definitely use it again. Whilst the rooms are small the bathrooms are reasonable and how much time do you spend in your room? It's literally 5 mins walk from st marks and also the water buses from the airport. Location couldn't be better Room very clean with tv and fridge.... More

My boyfriend and I took a trip to Venice during Valentine's Day and stayed in Hotel Astoria for 4 nights. We had arrived expecting to be in a room with two other people, and were told instead that we would have a private room, which was a nice surprise. While I have to agree with most of the other reviews... More

This hotel is the worst hotel I have seen!!! The rooms are FILTHY, as well the bathroom!! There were MOLD and STAINS wherever we looked at!!! Space even for walking?!?!? Where??? NO AIR-CONTIONING, NO elevators, the TV was the first one invented and small, there were NO frames in the doors. The breakfast was little and very bad!! There wasn't... More

1. hair found on pillows upon check in 2. protruding rods in basin 3. TV not tuned to any channels 4. window could not be closed properly 5. bath room floor uneven resulting in pool of water after shower 6. poor service

This hotel is basic, so if you want a cheap hostel, close to everything and easy to find, then it's not bad. I can see why the staff get the reviews they get here. The owner/manager seems friendly enough but some of the young boys working for him need a course in public relations. They barely engage in conversation, just... More

Where do I begin? I was not shown to my room, but that didn't really matter. I did, however, ask that someone bring my bags up. 30 minutes later, I had to go back down and ask again. The door would not lock properly every time. The carpets were torn, threadbare, and stained; the torn ones on the stairs were... More

It was very hot in Venice. The hotel does NOT have airconditioing. There were almost 30 steps to the first floor. The door does not really lock properly. The bathroom was small. The floors were not even.