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Hotel Basilea Dipendenza

Rio Marin 804 B, 30135 Venice, Italy (San Croce)
Hotel amenities
Hotel Basilea Dipendenza
Ranked #362 of 396 Venice B&B and Inns
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24 reviews from our community

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Traveller rating
    0
    5
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Date Rating
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 21 May 2013 via mobile

We read all of the reviews, and some weren't pretty. However we have been pleasantly surprised. Though we didn't come to Venice to watch TV or surf the internet. The room was comfortable enough and well presented. The staff were really helpful and the breakfast was just fine. Best of all was the location. Good value for money in my... More

Was this review helpful? Yes 1
Salisbury, United Kingdom
Senior Contributor
37 reviews 37 reviews
13 hotel reviews
Reviews in 14 cities Reviews in 14 cities
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed 5 May 2013

As usual I will give a totally honest report and this has more bad points than good unfortunately. The good: Excellent location, five mins walk to the water bus, taxi, and train station and about 8 mins to the bus station that services the airport. The reception staff were very helpful, very friendly and spoke excellent English. The rooms were... More

Was this review helpful? Yes 2
See 3 more reviews by tinks186414 for Venice
Basilea5, Direttore at Hotel Basilea Dipendenza, responded to this review
11 May 2013

Dear Guest, Thank you for sharing your review with Tripadvisor's readers and with us. Thanks still for your compliments on the staff, the thorough cleaning of the facility, and to have underlined, you as many others, the hotel's very good location, notable for comfort and quiet. Now, the flaws: we promise to improve on those aspects you report us, and... More

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Beirut, Lebanon
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 May 2013

We stayed in this hotel for one night. The hotel location is amazing, 3 min away of the train station, the stuff is very friendly specially a french person at the counter. However, the hotel amenities are old , the room was not very delightful or relaxing... no internet... The breakfast quantity was not enough for the whole guest despite... More

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Basilea5, Direttore at Hotel Basilea Dipendenza, responded to this review
9 May 2013

Dear Guest, We felt great bitterness while reading of your stay and because of your so severe vote about our facility. Since you have stayed here some time ago, we inform you that the Hotel Basilea Dipendenza was subjected to an adjustement, for the satisfaction of its customers (and to put remedy also those flaws which you referred to). Actually,... More

Istanbul, Turkey
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 of 5 stars Reviewed 17 April 2013

The hotel, if you could even call it that, didn't even have wifi. For what we were paying, we had no internet access, literally one outlet in the entire room, and no breakfast. Don't know about other Venetian hotels/hostels, but this one was not very good.

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Basilea5, Manager at Hotel Basilea Dipendenza, responded to this review
22 April 2013

Dear Guest, We read with disappointment your review, and we would like to answer it. We remind you that you have booked an "economy twin room shared bathroom not breakfast included", payment of 52,20 euro per night. We specify that you have stayed on Saturday and in April, so on high season. On the website moreover was indicated with accuracy... More

Mooresville, Indiana
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 14 February 2013

This hotel has an amazing location. There is nothing that is too far from this hotel. The rooms aren't bad and the beds are clean. The shower didn't contain water very well and the bathroom floor was soaked for the majority of the stay. Water pressure was great though. Price was about right, no complaints.

Was this review helpful? Yes
See 2 more reviews by Maquest for Venice
Basilea5, Manager at Hotel Basilea Dipendenza, responded to this review
11 March 2013

Dear Guest, Thank you for choosing to stay at the Hotel Basilea Dipendenza. We truly appreciate your comment concerning the amazing location where the Hotel is situated. We may offer you our apologies for the uneasy: we assure you that the problem with the bathroom is resolved now. We look forward to welcoming you back again. Best regards. Hotel Basilea... More

London, United Kingdom
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 30 December 2012

Stayed in the hotel 3nights in December and unfortunately had a very unpleasant experience. In the description they forgot to mention that some of the rooms don’t have a heating in the bathrooms and concrete flooring in the room. It is incredibly cold and bathroom has a very bad smell due to dampness. We kindly asked to change the room... More

Was this review helpful? Yes 2
Basilea5, Manager at Hotel Basilea Dipendenza, responded to this review
7 April 2013

Dear Customer, We read your review with disappointment. If what you say it's true, what happened was an unfortunate episode which we keep in mind: it is customary of the hotel to switch off the heating at a certain hour of the night, and this method has never presented any discomfort (because the heating will switch on again just a... More

Italy
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 29 September 2012 via mobile

The price is too high for this hotel all I can say is the position I good but the room very basic 3 tv channels and the bathroom pretty disgusting, the WAC seat fell off every time the shower was held up by a prayer and the shower head shot water everywhere. Tiles broken and badly on need of a... More

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Basilea5, Direttore at Hotel Basilea Dipendenza, responded to this review
6 May 2013

Dear Customer, Thank you for taking the time to post your comments. We want first to remember that the Hotel Basilea Dependancy (where your sisters have stayed) has a classification of two stars category (instead the Hotel basilea has three). The problems you have underlined were resolved after the adjustment of the central building and the dependancy: however, we recommend... More

Edinburgh, Scotland
Contributor
14 reviews 14 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed 21 August 2012

we booked this hotel for a 2 night break in August and were pleasantly surprised by the quality of accommodation on offer. rooms were basic but clean and the breakfast was a typical continental affair. the annexe is just a few metres from the main building so it was no problem to stay here and make the short hop in... More

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See 2 more reviews by David_Stevens for Venice
England
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed 29 July 2011

Venice is such a hard place to find a good bed unless you loosen the purse strings. We had a long trip to Italy including Milano, Verona and Venice, the last being the most trying when searching for a nice hotel. Venice its self is an amazing place, a long weekend is plenty. You will find alot of the hotels... More

Was this review helpful? Yes 3
Melbourne
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 6 October 2010

Good for an Italian hotel. Room big enough for two, comfortable and clean. Some evidence of damp, but to be expected in Venice. Breakfast very good. Will make scrambled eggs on request, which is a rarity in Italy. Staff mostly very friendly and helpful. No lift, but again not uncommon. Easy enough to find, but have to drag bags over... More

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Hotel Basilea Dipendenza
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Alloggi Gerotto Calderan
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Venice, City of Venice
3.5 of 5 stars 126 Reviews
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Additional Information about Hotel Basilea Dipendenza

Address: Rio Marin 804 B, 30135 Venice, Italy
Region: Italy > Veneto > Province of Venice > City of Venice > Venice > San Croce
Amenities:
Pets Allowed
Hotel Style:
Ranked #362 of 396 B&Bs / Inns in Venice
Price Range: £
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Hotel Basilea Dipendenza
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