we were in Palermo for a wedding; 23 people in group; rooms were clean; plenty of hot water; we had two meals included in price -breakfast and lunch or dinner-- food was good every time; hotel must have had a redo since some of the reviews before 2008 are not very flattering; we thought the place was very good especially... more

I was there with an EF group and i enjoyed a lot. Service was good and also brekfast and cleaness. I had a nice room with view on the sea. It met and satisfied my expectations! more

on my first visit to Ponte hotel,i thought the cleaning staff were polite and our room was clean .unfortunately the rest of the staff i found to be cold,and rude!infact at times i felt i was most unwelcome,especially at breakfast.One member of staff followed me to my room.and made suggestive comments,not very nice.to be honest i was glad to be... more

2 elderly ladies wanting a central hotel to get to amenities. Got an Italian friend to phone night before to kindly request quiet rooms (having read previous reviews) phone put down on him. When we arrived at midnight staff were all legs up watching football. Gave us both a key and let us hump cases up stairs to a lift.... more

I agree, rooms were simply awful, especially if you live on one of the first 3 floors. But there are also many advantages of this hotel. For example the staff that was very likeable. The waiters were very nice and what is very important- they were fast (not like in other hotels in Sicily we stayed).The only problem was that... more

If you really don't expect anything,than it is a fine hotel. Good beds (very importend),clean sheets. Normal daily cleaning, don't look further, you might see to much dirt. Staff whas polite,real friendly when needed. Only problem is they don't speak english ( or sometimes just a little bit). And how they treat you depends on how you treat them. Near... more

Not so bad. We stayed there for 2 nights during a week trip around Sicily. Conditioners, shower worked properly, all was clean. Food was also rather good. One of the strengths is its location - five minutes to centre. more

The hotel was shaby,the personel were rude,and the rooms were cold.They turn off the air conditioner at night.The breakfast was okay. more

This was the last hotel visited on an Archer's Grand Tour of Italy The situation was ideal for visiting the sites of the City on foot or by bus Tha accommodation and service were basic. It was clean and we had a good breakfast. We have no complaints Fellow travellers who ate there enjoyed the Diner Good value for money more