Stayed here for two days after a week's sailing so were looking for some comfort and convenience after living on a boat. The hotel is well-situated, modern and clean but its facilities are really 3 star+ rather than 4 star - for example the foyer, breakfast room and other public rooms are quite small, as are the bedrooms. On the... more

Positives: Great room. Comfy bed. Great location. Very good breakfast. Negatives: Reception is pretty bad. At best indifferent at the front desk. Unable to borrow an iron at 5pm on Saturday because they usually have a paid service but it was closed - no irons to loan. Had to go to dinner in a less than fashionable crush. Requested a... more

My friend and I stayed here for two nights at the end of a great first trip to Sicily. We had a great time in Palermo and this hotel was the perfect choice for our stay. It is located about a 10 minute walk from the historic center of Palermo and in a very nice, upscale neighborhood with lots of... more

After all the good reviews we were a little disappointed to find that although our room was modern and well mainained, it was also small and basically not a place where you would want to spend much time. Shower in the bathroom was in the tub with no security mat and no handle to hold on to. The water pressure... more

Room and bathroom were large, clean and beautifully done. Staff could not have been nicer. Breakfast buffet was excellent. more

Great hotel, nice safe surroundings. Excellent quality of lobby and rooms. Bathroom, shower, and decor first rate. Breakfast was very good each morning - a wide selection. Went in July during a heat wave. Air conditioning was excellent (and needed). Front desk very helpful. Multilingual staff. Great place to be based for walking around the city. Not a single complaint... more

We spent a lot of time reading reviews of hotels in Palermo before deciding on the Hotel Plaza Opera where we stayed four nights in mid May of 2008. We were delighted with our choice. It is a new, sleek, small hotel of a design that seems more reminiscent of sophisticated Milan than Sicily. The lobby is elegant with an... more

Stayed one night. This is good hotel with nice comfortable rooms in a secure part of town. There are many restaurants in the area and it is near tourist sites. Join the hotel "club" and you will receive free internet service, but it is cumbersome to use. The breakfast was disappointing for such a nice hotel. Staff was good and... more

Plaza Opera was a great find! The hotel is really new - I would like it is less than 3-4 years old. There was no street noise (at least in our room). And it is located about a block from Piazza Politeama which is a very nice location. Our room was fresh and new. We splurged and got a Superior... more