The hotel is nice and has a good location, rooms are big and clean, the bathroom is very nice BUT the promised parking does not exist. On the website is mentioned "we offer a buffet breakfast for no extra charge together with services ranging from room cleaning, laundry and dry cleaning, 24hr front desk, parking...", which is a lie, because... More

A hotel that tries to be grander than it is. The room was spacious and comfortable but had no window, only a glazed door leading to some steps onto a 'balcony' set into the roof. The breakfasts were adequate but we never did get the coffee we wanted from the machine! The TV in the room broke down on the... More

The Grande Albergo Alfeo had some really positive features, but some really negative ones as well. It was a study in opposites. For example, most of the staff were very cordial and would go out of their way to oblige (one waiter decorated my cup of cappuccino with a lovely heart), but one of the front desk staff was generally... More

Perfectly located. beautifully restored building, our room was superbly appointed with a great balcony and fantastic shower. Staff are professional, but not particularly friendly, even if you try Italian! The cleaners are a bit too keen to clean the room, the hotel needs to have do not disturb signs! However, I must say that the room was spotlessly clean. Breakfast... More

Situated on a noisy road but windows are well insulated Had dinner there! Food was poor and served on cold plates Poor service in the restaurant, teach your your staff to smile Breakfast is very average! No local food on the bugfet

the location is convenient for visiting the old town, as it's a 5 min walk. in retrospect I'd prefer to stay in the old town itself (ortygia). The rooms were standard - but one of the 2 rooms we got (a single room) smelled realy bad (sewage is a problem all over town), When we asked to change the room... More

Good clean room, nice bathroom. Everything functional. But when you stay in a 4 star city hotel and you ask the breakfast staff for a fried egg in the morning, you expect to be served (even if you may have to pay extra). But here all we got was a curt NO. The reception staff was polite but not very... More

The hotel is conveniently situated for the bus station, Ortygia and Neopolis. The rooms were spacious and everything was very clean and comfortable. Breakfast was good and everything seemed very fresh. They topped up the ham and cheese, as the morning went on and the bread was freshly baked. It was all self-service and there was plenty of choice. The... More