Unique location,amazing views and un outstanding and charming atmosphere...Extremely helpful and obliging staff largely contributing for the unforgettable stay.Rooms nice and big! Cocktails at the terrace enjoying a most gifted pianist performance reminds me "...what a wonderful world..." . Ça vaut le detour!

This is probably one of the best hotels we have ever stayed in. Rooms are extremely nice and big. Breakfast buffet was probabaly one of the best we have ever seen. But, the main two advantages are the location with the fantastic views of the sea, mountains and Etna and the personal service you get from the staff. Its not... More

I took my family of 2 sons, their wives, and 3 children, 12,10,and 18 months, and we all had a wonderful time in this beautiful hotel. The staff were extremely helpful and obliging, and the children spent hours in the heated pool. The views were amazing, and we could not have gone anywhere better.

Stayed at the Grand Timeo for a short honeymoon last year... The hotel is very nice, with amazing views, and has a charming old world feel to it. That said, for the exorbitant price, it fell short of our expectations. There was no effort made on the part of the staff to acknowledge that we were on our honeymoon (despite... More

We were lucky to stay at this gorgeous property as part of a medical conference in Sicily. There are not enough superlatives to do it justice! The location is excellent at the foot of the Greek Theatre with marvelous views from Mt Etna over the sweeping bay below and the town climbing up the hillside. The rooms are so luxurious-... More

You can't fault orient express hotels in general this is our fifth one to try and it doesn't disappoint - the view is breathtaking over the bay and it's a piece of heaven to relax and be spoilt rotten - elegant yet relaxed you won't want to leave as it was my birthday the staff made a special effort special... More

My family and I stayed @ GHT first week in September - Our Junior Suite was large, with a lovely view of the sea. GM - Luca Finardi has an amazing team from housekeeping, front desk, to restaurant - they seem to be genuinely happy to be working there and it shows in there service delivery and interaction with clients.... More

Waking up with the view of Mount Etna is priceless. The hotel is classic and it is impeccable. The breakfast is excellent, service fantastic. We are pleased!!!! We came with the kids but I would highly recommend for a romantic get away.

We had a room overlooking pool and water. Room was very decent size, well appointed and amazing views. Hotel setting is gorgeous. Service overall is excellent, especially housekeeping. Hung up any clothes left around. The only issue at all was I didn't think restaurant service was top notch. During amazing buffet breakfast, took a long time to get coffee. Although... More