DO NOT stay in this hell hole. It was absolutely terrible! First of all, you cannot lug you luggage here after getting of the ETNA bus from the airport. Next, you get there and they check you in-are not very friendly or personable, and you get the idea they hate working there. By looking at the hallway, you see the... More

This Hotel was the only terrible experience we had on our 12 night holiday in Italy. We decided to spend the last four days of our holiday in Taormina. We booked this hotel online and it seemed reasonably priced and in a good location with a pool. How wrong were we!! When we arrived after driving all the way from... More

For the amount we paid for this hotel we expected better, the hotel was in need of modernisation, the bathroom was very old and as a result had a constant musty smell. The hotel is on a busy road so was quite noisy and the air conditioning didn't work. There was no bar to get a drink or anything outside... More

Luckily, we stayed only one night there! What to say? The bedrooms are very small and very noisy so be ready to hear all your neighbours! Of course, both the lift and the air conditioner were out of service so we had to leave the window opened even if the road was very noisy (still 27degres in Sept!). We were... More

disgusting man at the reception, demanding - probably has an impression, that he is not there to serve other people. Unfortunately doesn't wear a name badge, therefore I can't provide you with his name. Definitively don't stay at this "hotel" More

The hotel was clean, and most of the staff were quite nice. The weather during our stay was very hot, but the air conditioning only came on between certain hours. the rooms were quite small but suited us as we were only sleeping there, we were out sight seeing or swimming during the day. The bathroom was ...interesting, it had... More

honest key points: rooms : were very clean but very dated Bathroom: very poor, a broken showerhead, no shower curtain. Breakfast: average,get up early to grab the eggs, but coffee was good. Staff: a greeting in the morning, apart from that nothing else, i do speak some Italian so i thought that would break the ice....No. Location: Great,3 mins down... More

Having had three days holiday in 2008 we decided to have a two week break this year. Somewhere where we had not been before, sicily an ideal choise or so we thought.We stayed at the Hotel Villa Kristina. On entering we were booked in by a reception man gave us a key demanded passports, sign here, this is your room,... More

We have just returned from a week at the Kristina Hotel and were frankly disappointed.. Firstly on a positive note it is situated in a great position - views of Mount Etna are amazing! The rooms were cleaned everyday and the towels changed. The staff were friendly enough, I especially liked the two guys serving breakfast, esp the small guy... More